IT Service Desk Apprentice – Level 3 (Entry-Level Tech)

IT Service Desk Apprentice – Level 3 (Entry-Level Tech)

Full-Time On-site
Q

Sona IT is offering an entry-level IT apprenticeship in London, joining the 1st Line Support team as the first point of contact for clients. You will study for a Level 3 apprenticeship while working, with a buddy and a structured development plan.

Responsibilities include handling queries via multiple channels, resolving common IT issues, and onboarding/offboarding users in Microsoft 365, while escalating complex issues to 2nd Line. Monday to Friday 9am-5pm.

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IT Service Desk Apprentice – Level 3 (Entry-Level Tech) employer: QA Limited

At Wolseley Group, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. As a Business Analyst Apprentice, you will benefit from our award-winning Wolseley Talent Guild, which offers structured training and development opportunities, ensuring you gain valuable skills while contributing to meaningful projects. Located in Warwick, you'll enjoy a range of benefits including a generous pension scheme, enhanced leave options, and access to health and wellbeing resources, making us an excellent employer for those looking to build a rewarding career.

Q

Contact Details:

QA Limited Recruitment Team