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- Tasks: Support cloud environments and provide first-line technical assistance to users.
- Company: Join DXC Technology, a global leader in IT services with a vibrant culture.
- Benefits: Enjoy free gym access, onsite parking, and a fun games area.
- Why this job: Kickstart your tech career with hands-on experience and a nationally recognised qualification.
- Qualifications: Passion for technology and strong communication skills are essential.
- Other info: 90% of apprentices secure permanent roles after completing the programme.
The predicted salary is between 8000 - 10500 £ per month.
DXC Technology is the world’s leading independent, end-to-end IT services company. We serve nearly 6000 private and public sector clients across 70 countries. We thrive on creating value for our customers by expertly guiding their digital transformation journeys.
We are looking for the next generation of apprentices to join our organisation. Our apprenticeships are designed for talented, passionate people who are looking to join an agile world leader and are ready to deliver the best solutions to transform businesses in the new digital world. The IT Analyst Apprentice will focus on operating and maintaining the cloud environments of DXC customers. The main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction.
Duties will include:
- Provide first-line technical support for infrastructure services and applications, assisting with routine user issues and service requests
- Act as a superuser for allocated systems, supporting end users with standard functionality and access
- Assist with monitoring and initial troubleshooting of digital services, escalating issues to senior team where necessary
- Collaborate with team members to support day-to-day operation of infrastructure service needs
- Participate in infrastructure related tasks and projects to gain hands-on experience across multiple technologies and disciplines
- Assist in the maintenance of support documentation and knowledge resources for the team
You will learn and gain experience of the following operational tools, concepts & technologies:
- Wintel
- Storage
- SQL Database
- Oracle Database
- VMWare
- Testing Tooling
- Unix
- Linux
Desirable skills:
- A strong desire to gain experience in technology
- Ability to work under pressure
- A continuous learner that stays abreast of industry knowledge and technology
- Good written and verbal communication skills
Salary: £18,000 per annum
Working hours: Monday to Friday, 9am - 5pm
Benefits:
- Free onsite parking
- Free onsite gym
- Onsite cafe
- Games area
If successful at the screening stage, candidates will be invited to one of our great assessment days taking place on 4th & 5th March. Successful candidates will start their career with us in October 2026. You must also be able to get to our office location when required (up to 5 days a week). You must be eligible to obtain a certain level of security clearance as we primarily work on secure defence accounts, therefore dual nationals or visa sponsorships are not accepted on our programme.
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
IT Analyst Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst Apprentice
✨Tip Number 1
Get to know the company! Research DXC Technology and understand their values, services, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to IT and customer service. Think about how you can demonstrate your problem-solving skills and your eagerness to learn. We want to see your passion shine through!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and possibly even a referral. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining DXC Technology and starting your career as an IT Analyst Apprentice.
We think you need these skills to ace IT Analyst Apprentice
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see that you’re eager to learn and grow in the IT field, so share any relevant experiences or projects that highlight your interest.
Tailor Your Application: Make sure to customise your application to fit the role of IT Analyst Apprentice. Use keywords from the job description and relate your skills and experiences directly to what DXC Technology is looking for. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, avoiding jargon unless it’s relevant. This helps us quickly understand your qualifications and why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can process your application smoothly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at QA Limited
✨Know Your Tech Basics
Make sure you brush up on the key technologies mentioned in the job description, like SQL databases and cloud environments. Being able to discuss these topics confidently will show your passion for the role and your readiness to learn.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues or challenges in the past. Even if it's from school projects or personal experiences, demonstrating your ability to troubleshoot will impress the interviewers.
✨Ask Smart Questions
Come prepared with questions about the apprenticeship and the company. Inquire about the team dynamics, the types of projects you'll be involved in, or how they support continuous learning. This shows your genuine interest in the role and the company.
✨Demonstrate Your Communication Skills
Since good written and verbal communication is essential, practice explaining complex concepts in simple terms. This will help you convey your ideas clearly during the interview and show that you can effectively support end users.
