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- Tasks: Support customers and suppliers through phone and email while learning essential digital skills.
- Company: Join GM Instruments, a leader in medical technology with a focus on innovation.
- Benefits: Receive hands-on training, real responsibilities, and a friendly team environment.
- Why this job: Kickstart your career with a recognised qualification and potential for long-term employment.
- Qualifications: No experience needed, just a positive attitude and eagerness to learn.
- Other info: 90% of apprentices secure permanent roles after completing their training.
The predicted salary is between 12800 - 19200 £ per year.
Employer description: GM Instruments (UK leaders in medical technology) are looking for a Digital Support Apprentice to join their team. If you’re into tech, systems, and helping people, this is a solid way to get real workplace skills while learning how a modern healthcare business runs.
What you will be doing:
- Being the first response for customers and suppliers via phone and email (Outlook)
- Preparing customer quotations by calculating costs and prices using Microsoft Excel, and creating quote documents in Microsoft Word
- Arranging and joining meetings with customers and suppliers using Microsoft Teams, scheduled through Outlook
- Learning SAP Business One and processing approved quotations into customer sales orders
- Creating and sending purchase orders to suppliers and managing supplier transactions in SAP Business One
- Managing customer orders from start to finish, giving updates and resolving queries using SAP Business One
- Processing customer invoice requests accurately and on time in SAP Business One, making sure documents are saved correctly
- Producing customer correspondence, invoices, and supporting documents using Microsoft Word
Who this is for:
- A good attitude and willingness to learn
- Confidence using (or learning!) digital systems
- Organised, reliable, and team-focused vibes
Salary: £16,000 per annum
Working hours: 8:30am to 5:00pm, Monday – Thursday, 8:30am to 2:30pm on Fridays
Benefits:
- Hands-on training and support from digital pros
- Real responsibility and projects from day one
- A friendly, team-based environment where your ideas matter
- A potential long-term career with us after your apprenticeship
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day-to-day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work-based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Support Apprentice in Irvine employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice in Irvine
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GM Instruments. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your tech skills! Since this role involves using digital systems like Microsoft Excel and SAP Business One, be ready to talk about any experience you have with these tools, even if it's just from school or personal projects.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Digital Support Apprentice in Irvine
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for tech and helping people shine through. We want to see that you're excited about the role and eager to learn!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for in a Digital Support Apprentice.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at QA Limited
✨Know Your Tech
Familiarise yourself with the digital systems mentioned in the job description, like Microsoft Excel, Word, and SAP Business One. Being able to discuss your experience or willingness to learn these tools will show your enthusiasm for the role.
✨Practice Customer Interactions
Since you'll be the first point of contact for customers and suppliers, practice how you would handle common queries or issues. Role-playing these scenarios can help you feel more confident during the interview.
✨Show Your Organisational Skills
Prepare examples of how you've managed tasks or projects in the past. Highlighting your organisational skills will demonstrate that you're reliable and ready to take on the responsibilities of the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture or the apprenticeship programme. This shows that you're genuinely interested in the position and eager to learn more about how you can contribute.
