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- Tasks: Provide 1st line IT support and assist with troubleshooting in Microsoft 365 and SharePoint.
- Company: Leading UK apprenticeship provider with a focus on career development.
- Benefits: Gain valuable experience and a nationally recognised qualification at SCQF Level 8.
- Why this job: Launch your tech career while learning and growing in a supportive environment.
- Qualifications: Eager to learn, strong communication skills, and professionalism.
- Other info: Exciting opportunity for career growth in the tech industry.
The predicted salary is between 800 - 1400 £ per month.
A leading UK apprenticeship provider is seeking an IT Support Analyst Apprentice to join their team in Glasgow. This role involves providing 1st line IT support, assisting with troubleshooting, and contributing to user administration tasks primarily within Microsoft 365 and SharePoint.
Ideal candidates should be eager to learn, possess strong communication skills, and demonstrate professionalism. This apprenticeship offers the chance to gain valuable experience and a nationally recognized qualification at SCQF Level 8.
IT Support Apprentice: Launch Your 1st-Line Tech Career in Glasgow employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice: Launch Your 1st-Line Tech Career in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices in IT support. They can share insights and might even know about openings that aren't advertised yet.
✨Tip Number 2
Practice your troubleshooting skills! Set up a mock environment at home where you can experiment with Microsoft 365 and SharePoint. This hands-on experience will make you stand out during interviews.
✨Tip Number 3
Prepare for common interview questions! Think about how you'd handle specific IT issues or user queries. We recommend practising with a friend or family member to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are ready to kickstart their tech careers!
We think you need these skills to ace IT Support Apprentice: Launch Your 1st-Line Tech Career in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for IT shine through! We want to see that you're eager to learn and grow in this field, so don’t hold back on expressing your excitement about the role.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous tech support or customer service roles, even if they were informal, as they can show us your potential!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your language professional. Use clear and concise sentences, and avoid slang. This shows us you can communicate effectively, which is key for an IT Support role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at QA Limited
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft 365 and SharePoint. Be ready to discuss how you would troubleshoot common issues, as this will show your eagerness to learn and your understanding of the tools you'll be working with.
✨Show Off Your Communication Skills
Practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate effectively, as strong communication is key in IT support roles.
✨Be Professional and Enthusiastic
Dress appropriately and arrive on time. Show enthusiasm for the apprenticeship and the opportunity to grow your career in IT. A positive attitude can make a lasting impression!
✨Prepare Questions to Ask
Think of insightful questions about the role and the company. This not only shows your interest but also helps you determine if the apprenticeship aligns with your career goals.
