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- Tasks: Support digital learning and onboarding for new joiners at a leading law firm.
- Company: Join Harper Macleod, an award-winning legal firm known for its apprenticeship programmes.
- Benefits: Enjoy a competitive salary, extra holidays, and funding for external training.
- Why this job: Kickstart your career with hands-on experience and a nationally recognised qualification.
- Qualifications: Strong organisational, IT, and communication skills; customer service experience preferred.
- Other info: Opportunity for permanent position and excellent career growth within the firm.
The predicted salary is between 19300 - 19300 £ per year.
Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We have won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.
We are looking for a Digital Learning Specialist Apprentice to join our Learning & Development team. You will help provide digital L&D support for the firm to ensure employees have the skills and tools they need to grow.
What you will be doing:
- Manage the centralised HM Academy mailbox to pick up any internal training requests that come in from HM staff, triage requests and pass information to L&D Manager where necessary.
- Support with the onboarding for new joiners to the firm. You will help create induction plans and communicate with line managers on expectations.
- Communicate with new joiners before and during their 1st week to ensure things are going smoothly.
- Diarise specific induction events via MS Outlook & Teams calendars.
- Become a superuser of iManage which you will use to file L&D related emails that can be accessed at a later date if needed.
- Become a key user of Esme, the ticketing system which L&D requests will go through.
- Work in collaboration with the L&D team to handle requests.
- Data entry via MS Excel where you will report and track various things such as induction logs, external training needs, attendance reporting for multiple training programmes.
- Communicate with suppliers, as well as colleagues across the business both verbally and via MS Outlook.
Skills and qualities:
- Attention to detail and accuracy when working with data.
- Excellent organisational skills.
- Excellent IT skills.
- Excellent communication skills, verbal and in writing.
- Ability to prioritise and work to deadlines under pressure.
- Ability to use initiative and to work both independently and as part of a team.
- Customer service experience preferred.
Salary: £22,932 per annum.
Working week: 35 hours per week, Monday to Friday, 9am - 5pm.
Benefits:
- 4pm birthday finish.
- Extra holidays at Christmas.
- Additional discounts.
- Funding for external training.
- Critical illness protection.
- Life assurance.
- Discounted conveyancing on sales and purchases.
- Discounted eyecare.
- Charity donation through payroll.
- Cycle to work scheme.
- Buy additional leave option.
- CSR days.
- Recruitment finder’s fee.
- Pension scheme.
Future prospects: Should you perform well in this role, there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company. Your future salary will be discussed should you be offered a permanent role.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time: APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Learning Specialist Apprentice in Glasgow employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Learning Specialist Apprentice in Glasgow
✨Tip Number 1
Get to know the company! Research Harper Macleod and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice your communication skills. As a Digital Learning Specialist Apprentice, you'll need to communicate effectively with colleagues and suppliers. Try role-playing common scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a mock induction plan or a sample data entry task to demonstrate your attention to detail. This will give you a great talking point during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Harper Macleod.
We think you need these skills to ace Digital Learning Specialist Apprentice in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Digital Learning Specialist role. We want to see how you can contribute to our Learning & Development team!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your written application to demonstrate your ability to convey information clearly and effectively. Remember, we’re looking for someone who can communicate well both verbally and in writing.
Be Detail-Oriented: Pay attention to the details in your application. Accuracy is crucial, especially when it comes to data entry and managing requests. A well-organised application will show us that you have the right mindset for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at QA Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Digital Learning Specialist Apprentice. Familiarise yourself with the tools mentioned in the job description, like iManage and Esme. This shows that you're proactive and genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your verbal and written skills during the interview. You might be asked to explain how you would handle internal training requests or communicate with new joiners, so think of examples from your past experiences.
✨Be Organised
Highlight your organisational skills by discussing how you manage tasks and deadlines. You could mention any tools or methods you use to stay organised, especially when dealing with multiple training programmes or data entry tasks. This will resonate well with the firm's expectations.
✨Ask Insightful Questions
Prepare some thoughtful questions about the Learning & Development team and their goals. This not only shows your enthusiasm but also helps you gauge if the firm is the right fit for you. For example, you could ask about the types of training programmes they offer or how they measure success in onboarding new employees.
