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- Tasks: Chase overdue invoices and manage client payment plans in a fast-paced environment.
- Company: Join Ross & Liddell, a supportive team managing diverse properties.
- Benefits: Enjoy a competitive salary, annual bonus, and your birthday off!
- Why this job: Kickstart your career with an SCQF Level 6 Apprenticeship and real-world experience.
- Qualifications: Confident communication skills and attention to detail are essential.
- Other info: Great growth opportunities and support for further qualifications.
The predicted salary is between 800 - 980 £ per month.
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you will be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up. Are you a friendly individual who enjoys working in a fast-paced environment? Ross & Liddell manage a range of properties for the benefit of a range of people: tenants, landlords, developers and owner-occupiers, and are looking for an enthusiastic apprentice to join their team in Glasgow. In this role, you will quickly pick up the skills and knowledge needed to be successful and will become a valued member of the team while completing an SCQF Level 6 Apprenticeship. Their team is a perfect place to kickstart your career, supported by experienced colleagues and the wider business.
Responsibilities
- Chase overdue invoices and ensure timely payments through letters, phone calls, and live chat, while maintaining accurate records in CPL, the property management CRM.
- Negotiate and manage client payment plans via phone and email on MS Outlook, and update agreements in CPL.
- Process card payments and set up Direct Debits using CPL, ensuring all transactions are recorded accurately.
- Act as the first point of contact for inbound calls, live chats, and written correspondence, resolving client tickets promptly.
- Conduct Land Registry searches on internal portal and Experian searches, track lender correspondence, instruct and monitor NOPL registrations, and run reports from CPL for accurate data management in Excel.
- Monitor instalments and standing orders in CPL, follow up on defaults, and keep records up to date.
- Collaborate with internal teams to resolve account issues and provide updates on payment status.
What we are looking for
- Confident telephone manner and strong interpersonal skills.
- Effective communication abilities.
- Attention to detail and a methodical approach to tasks.
- Ability to work collaboratively within a team environment.
- Strong organisational skills with attention to detail.
- Excellent verbal and written communication skills.
Salary £20,000 per annum
Working hours 9am - 5pm, Monday to Friday
Benefits include
- Competitive salary.
- Annual bonus.
- Your birthday off.
- Great annual leave package.
- Company pension.
- Health + wellbeing policy.
- A supportive team.
Future prospects
- Opportunity to stay within Ross and Liddell after completion of apprenticeship programme.
- Opportunity to take on further responsibility and grow within the team or areas in the business.
- Ross and Liddell are committed to supporting you and your development and will always ensure you are able to use your skills to the best of your ability.
- Opportunity to gain further qualification supported by Ross and Liddell.
Important information
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Credit Control Apprentice. Job in Glasgow Education & Training Jobs employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Credit Control Apprentice. Job in Glasgow Education & Training Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ross & Liddell. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills match the job description, especially your communication and organisational skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Even if it's a virtual interview, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, it’s a great way to make a positive first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Digital Credit Control Apprentice. Job in Glasgow Education & Training Jobs
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion shine through! We want to see that you're excited about the Digital Credit Control Apprentice role and how it fits into your career goals. A little enthusiasm can go a long way in making your application stand out.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight any relevant skills or experiences that match what we're looking for, like your communication abilities or attention to detail. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points are highlighted and easy to find!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep track of all applicants efficiently. So, hit that apply button and let’s get started on this journey together!
How to prepare for a job interview at QA Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Digital Credit Control Apprentice. Familiarise yourself with terms like overdue invoices, payment plans, and property management systems like CPL. This will show your enthusiasm and readiness to dive into the job.
✨Practice Your Communication Skills
Since this role involves a lot of communication, practice how you articulate your thoughts. Role-play common scenarios, like negotiating payment plans or handling client queries. This will help you feel more confident during the actual interview.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage tasks and stay organised. You might want to share examples from school or previous jobs where you successfully juggled multiple responsibilities. Highlighting your attention to detail will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the apprenticeship and the team. Inquire about the training process or how success is measured in the role. This shows your genuine interest and eagerness to learn.
