At a Glance
- Tasks: Support and improve transport management systems while learning on the job.
- Company: Join John G Russell, a forward-thinking company with a focus on innovation.
- Benefits: Earn £25,000, enjoy employee discounts, and secure a pension scheme.
- Why this job: Kickstart your IT career with hands-on experience and a nationally recognised qualification.
- Qualifications: Attention to detail, great communication skills, and a passion for customer service.
- Other info: Receive dedicated support from a skills coach and mentor throughout your apprenticeship.
The predicted salary is between 8000 - 10000 £ per year.
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The Software Apprentice will support the delivery, maintenance and improvement of our Transport Management Systems (TMS), fleet tracking tools and customer information services across the group. They will assist with day-to-day system support, help the business resolve issues, and contribute to continuous improvement activities. This role is ideal for someone early in their IT/systems career who is analytically minded, eager to learn, and keen to develop knowledge of transport operations and business systems.
What’s involved? Becoming an expert in the business with regards to:
- Provide 1st and 2nd line support for transport management systems and supporting applications
- Troubleshoot system issues and escalate more complex problems to senior analysts
- Assist in maintaining data integrity, including basic data checks, updates and validation
- Assist with team workshops focused on system and process improvements, including preparing materials, gathering insights, and capturing actions
- Support the analysis of existing business processes to identify simplification or automation opportunities
- Help document processes, system changes and user guides
- Contribute to system improvement or implementation activities as part of the project framework
- Work with IT colleagues on small-scale hardware, software or integration tasks
What do they need from you?
- Excellent attention to detail
- Great communicators who listen to and understand our customers
- Team players with a genuine passion for delivering amazing customer service
- Fast-paced learners who enjoy variety and can embrace change
Salary: £25,000 per annum
Working hours: Monday to Friday, 9am - 5pm
Benefits: Pension scheme, Employee discounts
Future prospects: You will have the chance to continue to develop through the company and progress within your role.
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Software Apprentice in Flemington employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Apprentice in Flemington
✨Tip Number 1
Get to know the company! Research John G Russell and their Transport Management Systems. Understanding their values and operations will help you tailor your conversations during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to IT support and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your passion! During interviews, share examples of how you've tackled challenges or learned new skills. This will demonstrate your eagerness to grow in the role and contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar!
We think you need these skills to ace Software Apprentice in Flemington
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Mention why you're excited about becoming a Software Apprentice and how it aligns with your career goals. A little passion goes a long way!
Tailor Your Application: Make sure to customise your application to highlight your skills and experiences that match the job description. We want to see how you can contribute to our team, so be specific!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon unless it's relevant. We appreciate straightforward communication, especially in tech roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, you might just win that £100 voucher!
How to prepare for a job interview at QA Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of Transport Management Systems and the role you'll be playing. Brush up on key terms and concepts related to IT support and data integrity. This will show your enthusiasm and readiness to dive into the role.
✨Show Off Your Communication Skills
As a Software Apprentice, you'll need to communicate effectively with both technical and non-technical team members. Practice explaining complex ideas in simple terms. During the interview, listen carefully and respond thoughtfully to demonstrate your ability to engage with customers and colleagues alike.
✨Be Ready to Problem-Solve
Expect to face some hypothetical scenarios during the interview. Prepare by thinking through common system issues and how you would troubleshoot them. Highlight your analytical mindset and eagerness to learn by discussing how you would approach resolving these problems.
✨Embrace Your Passion for Learning
Let your enthusiasm for the role shine through! Talk about your desire to grow within the company and how you plan to develop your skills. Mention any relevant projects or experiences that showcase your commitment to continuous improvement and learning in the IT field.