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- Tasks: Join the Digital Support team, solving enquiries and managing job information.
- Company: Eliminate Ltd, a leading pest control provider in Scotland.
- Benefits: Gain an SCQF Level 6 Qualification while working in a supportive environment.
- Other info: Collaborative team atmosphere with opportunities for growth.
- Why this job: Kickstart your career in digital support and make a real difference.
- Qualifications: Passion for learning and determination to succeed.
The predicted salary is between 18000 - 25000 £ per year.
Eliminate Ltd provide 24 hour pest control in Edinburgh and throughout Central Scotland, delivering routine, managed and emergency pest removal services when clients need them most. Eliminate are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Broxburn office.
Responsibilities
- Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.
- Becoming a superuser in their FieldMotion - responsible for scheduling jobs and managing job information.
- Collaborating with the operations manager to support with creating and processing invoices through Quickbooks.
- Using Excel to organise and update sales information, recording and filing this information when appropriate.
- Supporting the accounts team through bookkeeping.
- Using Microsoft Packages as part of your daily routine, emailing with Outlook, Teams and Excel to update records and collaborate with clients.
Qualifications
- Someone passionate to learn.
- Someone determined.
- Someone with good aspiration.
Digital Support Apprentice. Job in Kilmarnock Education & Training Jobs employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice. Job in Kilmarnock Education & Training Jobs
✨Tip Number 1
Get to know the company! Research Eliminate Ltd and their services. Understanding their mission and values will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be the first response to enquiries, think about common issues that might arise in digital support. Role-play scenarios with a friend or family member to build your confidence in handling calls and messages.
✨Tip Number 3
Brush up on your Excel skills! As you'll be using it to organise sales information, take some time to learn shortcuts and functions that can make your work easier. There are loads of free resources online that can help you get up to speed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, it’s a great way to demonstrate your enthusiasm for the role!
We think you need these skills to ace Digital Support Apprentice. Job in Kilmarnock Education & Training Jobs
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, mention why you're excited about becoming a Digital Support Apprentice and how it aligns with your career goals. We love candidates who are eager to learn and grow with us.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight any relevant skills or experiences that relate to digital support, problem-solving, or using software like Excel and Quickbooks. This shows us you’ve done your homework!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the good stuff about you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QA Limited
✨Know Your Stuff
Before the interview, make sure you understand what Eliminate Ltd does and how their Digital Support team operates. Familiarise yourself with their services and the tools mentioned in the job description, like FieldMotion and Quickbooks. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Problem-Solving Skills
As a Digital Support Apprentice, you'll be the first point of contact for enquiries. Prepare examples of how you've solved problems in the past, whether in school projects or part-time jobs. Think about times when you had to think on your feet and how you handled those situations.
✨Brush Up on Your Tech Skills
Since you'll be using Microsoft Packages daily, it’s a good idea to practice your skills in Excel, Outlook, and Teams. You might even want to prepare a few questions about how these tools are used in a digital support context. This will demonstrate your readiness to jump right in and contribute.
✨Be Ready to Learn
Eliminate is looking for someone passionate and determined to learn. Be prepared to discuss your aspirations and how this apprenticeship fits into your career goals. Show them that you're eager to grow and develop your skills in the digital field.