Digital Support Apprentice
Digital Support Apprentice

Digital Support Apprentice

Full-Time 15704 - 20800 ÂŁ / year (est.) No home office possible
Q

At a Glance

  • Tasks: Support daily office tasks and assist with candidate setup and payroll processes.
  • Company: Join Russell Taylor Group, a leading technical recruitment partner in various sectors.
  • Benefits: Enjoy a supportive team, integrated career pathway, and no weekend work!
  • Why this job: Gain hands-on experience in recruitment while receiving 1-to-1 training from industry experts.
  • Qualifications: Strong communication, organisation, attention to detail, and IT skills required.
  • Other info: Secure a nationally recognised qualification upon completion and enjoy early Friday finishes!

The predicted salary is between 15704 - 20800 ÂŁ per year.

Job Description

About TPMG:
Founded in 2018 by a team with over 100 years of combined industry experience, TPMG brings expert knowledge and innovative thinking to solve complex offshore, onsite, pipeline, process, and engineering challenges.

\\n

About the role:
We’re looking for an organised and motivated apprentice to support our day-to-day operations. You’ll help keep the office running smoothly through admin support and clear communication, while gaining real experience in a growing, fast-moving business.

\\n

This is a paid apprenticeship and a great opportunity for someone who’s organised, reliable, and keen to learn and grow with the company.

\\n

You will learn to:

\\n

    \\n
  • Be a first responder to incoming calls from clients and acting as first response for the office email ticketing system on Microsoft Outlook. This will involve triaging phone calls and ticketed emails to the relevant team member.
  • \\n

  • Provide support with financial processes including creating invoices, raising PO’s and ensuring payments are processed in a timely manner to ensure smooth cash flow. You will receive full training to become a “superuser” on Xero – accounts software.
  • \\n

  • Maintain and organise the digital filing system on their internal bespoke filing system.
  • \\n

  • Input, maintain and update spreadsheet databases on Microsoft Excel to ensure all information is up to date covering PPE management and procurement.
  • \\n

  • Play an active role in help installing new CRM system and HR software in the future.
  • \\n

  • Collaborate and communicate with team members to process documents in a timely manner to ensure workflow.
  • \\n

\\n

Desirable skills:

\\n

    \\n
  • Computer literate – comfortable using Microsoft Office.
  • \\n

  • Organised and able to prioritise tasks without getting overwhelmed.
  • \\n

  • Confident communicating with others – this could be in person, via email or on the phone.
  • \\n

  • Able to work independently but also enjoy being part of a team.
  • \\n

  • Confident, enthusiastic, and genuinely keen to learn and develop.
  • \\n

\\n

Salary: £18,000 per annum.

\\n

Working hours: Monday to Friday, 8am – 5pm.

\\n

Benefits:

\\n

    \\n
  • Casual dress.
  • \\n

  • Company events.
  • \\n

  • Company pension.
  • \\n

  • Employee mentoring programme.
  • \\n

  • Free on-site parking.
  • \\n

  • Life insurance.
  • \\n

  • Private dental and medical insurance.
  • \\n

  • Sick pay.
  • \\n

\\n

Future prospects:

\\n

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

\\n

Important information:

\\n

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

\\n

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

\\n

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

\\n

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

\\n

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Digital Support Apprentice employer: QA Limited

Russell Taylor Group is an exceptional employer, offering a supportive and collaborative work culture within its Scotland office. As a Digital Support Apprentice, you will benefit from integrated career pathways, one-to-one training with experienced consultants, and a commission structure that rewards your contributions. With a focus on employee growth and a commitment to work-life balance, including no weekend hours and early finishes on Fridays, this role provides a meaningful opportunity to kickstart your career in recruitment.
Q

Contact Detail:

QA Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Support Apprentice

✨Tip Number 1

Familiarise yourself with the recruitment sector and the specific roles within it. Understanding how recruitment works, especially in technical fields like construction and engineering, will help you engage more effectively during interviews.

✨Tip Number 2

Brush up on your Microsoft Office skills, particularly Excel and Outlook. Since these tools are essential for the role, demonstrating your proficiency can set you apart from other candidates.

✨Tip Number 3

Practice your communication skills by engaging in conversations or mock interviews. Being articulate and confident in your verbal and written communication will be crucial when interacting with colleagues and clients.

✨Tip Number 4

Show your enthusiasm for learning and adaptability. Highlight any experiences where you've successfully adapted to new tasks or environments, as this will resonate well with the supportive team culture they promote.

We think you need these skills to ace Digital Support Apprentice

Strong Verbal and Written Communication Skills
Organisational Skills
Attention to Detail
Teamwork
Adaptability
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Customer Service Skills
Data Entry Skills
Time Management
Basic Understanding of CRM Systems
Ability to Handle Multiple Tasks
Problem-Solving Skills
Collaboration Skills
Minute-Taking Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Digital Support Apprentice role. Emphasise your communication, organisation, and IT skills, as these are crucial for the position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Russell Taylor Group that attract you, and explain how your skills and experiences make you a great fit for the apprenticeship.

Showcase Your Attention to Detail: In your application, provide examples of how you've demonstrated attention to detail in previous roles or projects. This could include managing records accurately or ensuring thoroughness in tasks, which is essential for this position.

Highlight Your Adaptability: Discuss instances where you've had to adapt to new situations or learn new skills quickly. This will show your potential employer that you're ready to take on the varied tasks that come with the Digital Support Apprentice role.

How to prepare for a job interview at QA Limited

✨Research the Company

Before your interview, take some time to learn about Russell Taylor Group. Understand their values, mission, and the sectors they operate in. This will help you tailor your answers and show genuine interest in the company.

✨Showcase Your Communication Skills

As a Digital Support Apprentice, strong communication skills are essential. Be prepared to demonstrate your verbal and written communication abilities during the interview. You might be asked to explain how you would handle specific scenarios involving client interactions.

✨Highlight Your Organisational Skills

The role requires excellent organisational skills. Think of examples from your past experiences where you successfully managed tasks or prioritised effectively. Be ready to discuss how you keep records organised and ensure accuracy in your work.

✨Demonstrate Adaptability

In a small office environment, being adaptable is key. Prepare to discuss situations where you've had to learn new skills quickly or adjust to changing priorities. This will show that you're ready to take on various roles and tasks as needed.

Digital Support Apprentice
QA Limited

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

Q
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>