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- Tasks: Support daily office tasks and assist with candidate setup and payroll processes.
- Company: Join Russell Taylor Group, a leading technical recruitment partner in various sectors.
- Benefits: Enjoy a supportive team, integrated career pathway, and no weekend work!
- Why this job: Gain hands-on experience in recruitment while receiving 1-to-1 training from industry experts.
- Qualifications: Strong communication, organisation, attention to detail, and IT skills required.
- Other info: Secure a nationally recognised qualification upon completion and enjoy early Friday finishes!
The predicted salary is between 15704 - 20800 £ per year.
About Speirs Gumley: We are looking for a Digital Support Apprentice to join our busy property factoring business. This role is ideal for someone looking to learn the ropes of working in an office environment and gain hands-on experience across all departments. The position is busy and varied, supporting the smooth day-to-day running of the office. Duties include reception cover and use of our switchboard system, MiVoice, managing shared mailboxes using Microsoft Outlook, organising keys and fobs, and carrying out digital support tasks using Excel and our CRM system, CPL. Responsibilities: First responder using MiVoice for switchboard/reception cover when clients are getting in touch with questions/queries. Be a CPL (CRM system) superuser for the business. This is the database that stores our customer/client data. This will require in the inputting of accurate information and editing/adding/removing information when requested. Manage shared mailboxes in Microsoft Outlook, responding to customer questions and triaging problems/concerns and escalating when appropriate. Utilise Microsoft Excel to update/edit spreadsheets containing client/customer data. Organising keys and fobs, distributing them to the relevant holders. Skills required Good time‑management skills with the ability to prioritise tasks. Strong organisational skills and attention to detail. Willingness to learn and support colleagues across all departments. No prior experience required—full training will be provided. Salary: £17,000 per annum. Working hours: 37.5 hours per week. The role is based in our office in Rutherglen and hours of work are Monday to Thursday 9am – 5pm, with a 4pm finish on a Friday. Benefits On site parking. Office incentives. Earlier finish on Fridays. Modern open plan office space. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Support Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice
✨Tip Number 1
Familiarise yourself with the recruitment sector and the specific roles within it. Understanding how recruitment works, especially in technical fields like construction and engineering, will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel and Outlook. Since these tools are essential for the role, demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills by engaging in conversations or mock interviews. Being articulate and confident in your verbal and written communication will be crucial when interacting with colleagues and clients.
✨Tip Number 4
Show your enthusiasm for learning and adaptability. Highlight any experiences where you've successfully adapted to new tasks or environments, as this will resonate well with the supportive team culture they promote.
We think you need these skills to ace Digital Support Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Digital Support Apprentice role. Emphasise your communication, organisation, and IT skills, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Russell Taylor Group that attract you, and explain how your skills and experiences make you a great fit for the apprenticeship.
Showcase Your Attention to Detail: In your application, provide examples of how you've demonstrated attention to detail in previous roles or projects. This could include managing records accurately or ensuring thoroughness in tasks, which is essential for this position.
Highlight Your Adaptability: Discuss instances where you've had to adapt to new situations or learn new skills quickly. This will show your potential employer that you're ready to take on the varied tasks that come with the Digital Support Apprentice role.
How to prepare for a job interview at QA Limited
✨Research the Company
Before your interview, take some time to learn about Russell Taylor Group. Understand their values, mission, and the sectors they operate in. This will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Communication Skills
As a Digital Support Apprentice, strong communication skills are essential. Be prepared to demonstrate your verbal and written communication abilities during the interview. You might be asked to explain how you would handle specific scenarios involving client interactions.
✨Highlight Your Organisational Skills
The role requires excellent organisational skills. Think of examples from your past experiences where you successfully managed tasks or prioritised effectively. Be ready to discuss how you keep records organised and ensure accuracy in your work.
✨Demonstrate Adaptability
In a small office environment, being adaptable is key. Prepare to discuss situations where you've had to learn new skills quickly or adjust to changing priorities. This will show that you're ready to take on various roles and tasks as needed.