Digital Support Apprentice

Overview

Aerotron Avotec Ltd is an aircraft component maintenance company working in the civilian and military aviation sectors. Based in Uddingston, the company specialises in the repair and overhaul of electrical and mechanical components for the aerospace industry.

Responsibilities

• Developing into an Aerotrack Super User: Build advanced knowledge of Aerotrack over time, becoming a go to contact within the team for queries, guidance and system best practice. Learn to navigate and use Aerotrack to track work in progress, record maintenance activity, update job statuses and help generate essential documentation
• Supporting internal communication: Use Microsoft Outlook and Teams to manage emails, schedule meetings, organise shared calendars, and assist communication between the office and warehouse teams
• Collaborating with wider teams: Work closely with colleagues across office, warehousing, engineering and customer facing teams to share information, maintain accurate records and ensure smooth workflow between departments
• Finance and purchasing support: Assist the finance and procurement teams by using Sage 50 to help process purchase orders, update supplier and customer information, and support invoicing tasks
• Coordinating shipping and logistics: Help organise shipping and export requirements for incoming parts and outgoing orders, including using Aerotrack to generate the required documentation
• Data entry and document creation: Use Microsoft Word and Excel to input data accurately, update records, and support the creation and maintenance of operational documents
• Customer communication: Liaise with customers via Microsoft Teams to provide updates on ongoing work and ensure information is recorded and communicated clearly
• Supporting compliance documentation: Assist with preparing Maintenance Certification Release paperwork in line with regulatory requirements, using data collected from Microsoft Office tools and Aerotrack
• Managing shared inbox communication: Use Microsoft Outlook to manage both your own email and general office inbox, responding professionally and in a timely manner

Required skills

• Strong attention to detail and excellent communication skills
• Ability to plan and organise workload to accommodate changing requirements
• Good understanding of Microsoft Word and Excel

Salary

£16,000 per annum

Working hours

37.5 hours per week, Monday to Friday, 8.30am – 4.30pm

Benefits

• Company pension scheme
• 30 days holiday entitlement per year
• Further benefits available including flexi-time

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.