Digital Support Apprentice
Digital Support Apprentice

Digital Support Apprentice

Hamilton Full-Time No home office possible
Q

At a Glance

  • Tasks: Join us as a Digital Support Apprentice, handling noticing and permitting work in Scotland.
  • Company: Circet is a leading provider of telecommunications services, committed to innovation and teamwork.
  • Benefits: Enjoy 25 days annual leave, life assurance, and excellent career progression opportunities.
  • Why this job: Gain hands-on experience, develop valuable skills, and secure a nationally recognised qualification.
  • Qualifications: Strong communication, organisational skills, and a good knowledge of Microsoft Excel are essential.
  • Other info: 90% of apprentices secure permanent roles post-apprenticeship, significantly above the national average.

We are now looking for an eager candidate to join us as an apprentice.

Main Purpose:

Digital handling of all noticing / permitting work required for the programme for contracts in Scotland. Adhering at all times to the Codes of Practice for Co-ordination of works in the road.

Key Duties:

  • Ensure that all noticing works take place within acceptable timescales and providing the sub-contractors accurate noticing information / reporting via Symology/ Aurora / Streetmanager. By the end of your apprenticeship, you will be fully competent in using multiple systems.
  • Develop and maintain Circet's Management Information System, taking info from Symology/ Aurora / Streetmanager to do so.
  • Identify, manage and report on any dependencies, milestones, critical path and potential risks/issues using various MS Applications.
  • Contribute to the health and safety of our field staff by providing accurate information about other utilities in the vicinity of our excavation works.
  • Build and maintain effective working relationships within KNNS, Suppliers and client and Local Authorities, ensuring collaborative working across teams/areas.
  • To accurately report on noticing KPIs, FPN, Defects, notice completions and reinstatements.

Key Challenges:

  • Problem solving to allow projects to be delivered on time.
  • Ensuring that tasks are completed in a timely manner.
  • Excellent organization skills and great attention to detail.

What we are looking for:

  • Excellent communication, interpersonal, organisational & planning skills.
  • Effective time management skills.
  • Ability to work individually and as part of a team.
  • Previous experience in a similar role is desirable.
  • Ability to work effectively without direct supervision is essential.
  • Excellent working knowledge of Microsoft Excel.

General:

Able to carry out other duties that are consistent with the job-holder's knowledge and skills and are necessary for the satisfactory completion of contracts or for attainment of the goals of the business.

Working week: 40 hours a week.

Salary: £21,000 per annum.

Benefits:

  • 25 days annual leave plus Bank Holidays.
  • Holiday purchase scheme.
  • Life Assurance.
  • Excellent career progression opportunities.
  • Pension scheme.

Future prospects:

90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!

Digital Support Apprentice employer: QA Limited

At Circet, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that fosters personal and professional growth. As a Digital Support Apprentice in Scotland, you will benefit from comprehensive training, mentorship, and a clear pathway to career progression, alongside competitive benefits such as 25 days of annual leave and a pension scheme. Join us to gain valuable experience while working towards a nationally recognised qualification, all within a dynamic team dedicated to delivering excellence in our projects.
Q

Contact Detail:

QA Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Support Apprentice

✨Tip Number 1

Familiarise yourself with the software mentioned in the job description, such as Symology, Aurora, and Streetmanager. Having a basic understanding of these systems will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.

✨Tip Number 2

Brush up on your Microsoft Excel skills, as it's highlighted as essential for the role. Consider taking an online course or watching tutorials to learn about functions, data management, and reporting, which will be crucial for managing information effectively.

✨Tip Number 3

Demonstrate your problem-solving abilities by preparing examples from your past experiences where you successfully managed tasks under pressure. This will help us see how you can contribute to delivering projects on time.

✨Tip Number 4

Network with current or former apprentices in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which will help you tailor your approach and show us that you're genuinely interested in the position.

We think you need these skills to ace Digital Support Apprentice

Excellent Communication Skills
Interpersonal Skills
Organisational Skills
Planning Skills
Effective Time Management
Attention to Detail
Problem-Solving Skills
Ability to Work Independently
Teamwork Skills
Proficiency in Microsoft Excel
Familiarity with Symology, Aurora, and Streetmanager
Data Reporting Skills
Understanding of Health and Safety Regulations
Ability to Manage Dependencies and Milestones

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key duties and challenges of the Digital Support Apprentice position. Tailor your application to highlight how your skills and experiences align with these requirements.

Highlight Relevant Skills: Emphasise your communication, organisational, and planning skills in your CV and cover letter. Provide specific examples of how you've demonstrated these skills in previous roles or projects.

Show Enthusiasm for Learning: Since this is an apprenticeship, express your eagerness to learn and grow within the role. Mention any relevant coursework or training that showcases your commitment to developing your skills in digital support and project management.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at QA Limited

✨Show Your Enthusiasm

Make sure to express your eagerness for the Digital Support Apprentice role. Companies love candidates who are genuinely excited about the opportunity and the work they will be doing.

✨Demonstrate Your Organisational Skills

Since the role requires excellent organisation and planning skills, prepare examples from your past experiences where you successfully managed tasks or projects. This will show that you can handle the responsibilities of the position.

✨Familiarise Yourself with Relevant Software

Get to know the systems mentioned in the job description, such as Symology, Aurora, and Streetmanager. Being able to discuss these tools during your interview will demonstrate your proactive approach and readiness to learn.

✨Prepare Questions About Team Collaboration

Since building effective working relationships is key, think of questions that show your interest in teamwork and collaboration. This could include asking about how teams communicate or share information on projects.

Digital Support Apprentice
QA Limited
Q
  • Digital Support Apprentice

    Hamilton
    Full-Time

    Application deadline: 2027-05-29

  • Q

    QA Limited

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