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- Tasks: Assist clients, manage diaries, and handle banking duties in a dynamic law firm.
- Company: Join Harper Macleod, an award-winning legal firm known for supporting apprentices.
- Benefits: Enjoy perks like early finishes, extra holidays, and funding for training.
- Why this job: Gain valuable experience while working in a supportive environment with growth opportunities.
- Qualifications: Strong communication skills and a desire to learn are essential; no prior experience needed.
- Other info: Potential for permanent roles after the apprenticeship with competitive salary discussions.
The predicted salary is between 18000 - 24000 £ per year.
Would you like to work for one of Scotland's leading law firms? Harper Macleod is an award-winning legal firm renowned for its work with apprentices. We have won the Apprenticeship Employer of the Year award at the QA Apprenticeship Awards three years in a row.
We are currently seeking a Digital Support Apprentice to join our Inverness [IV2 5GH] office. A significant part of this role will involve liaising with the firm's clients.
Duties:- Banking cheques on behalf of the Inverness office to ensure steady cash flow, using various portals.
- Liaising with clients via telephone, transferring calls as relevant, and logging client information on our internal CRM system.
- Ordering, organising, and assisting with hospitality at events.
- Managing diaries using Microsoft Outlook.
- Collaborating with staff and courier companies regarding mail.
- Booking and setting up meeting rooms upon request from Partners and clients, ensuring all AV equipment is correctly set up.
- Handling incoming mail and delivering it to the appropriate person, as well as banking duties (e.g., visiting the bank).
- Excellent communication skills, both verbal and written.
- Ability to prioritise tasks and meet deadlines.
- Attention to detail.
- Strong organisational skills.
- A desire to perform well and progress.
- A mature outlook.
Salary: £21,480 per annum.
Working week: 35 hours per week, Monday to Friday, 9am - 5pm.
Benefits:- Critical illness protection
- Life assurance
- Discounted conveyancing on sales and purchases
- Discounted eyecare
- Charity donation through payroll
- Cycle to work scheme
- Buy additional leave options
- Extra holidays at Christmas
- CSR days
- Funding for external training
- Recruitment finder’s fee
- Additional discounts
- Early finish at 4pm on your birthday
- Pension scheme
Future prospects: High performers may have the opportunity to secure a permanent position after completing their qualification. Many previous apprentices remain with the company. Salary discussions for permanent roles will be held upon successful completion.
This vocational apprenticeship fully supports your specific job role with this employer. Throughout your learning journey, you will be supported by a dedicated QA skills coach and your mentor at work, who will help you develop necessary skills, pass assessments, and provide one-to-one support. They will plan your growth, address skills gaps with immersive training, and ensure your learning is applicable to your role. They will also explain the qualifications you will gain and how they relate to your day-to-day responsibilities.
Upon completion, you will have gained valuable work experience and a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and earning a work-based qualification simultaneously, APPLY NOW!
Digital Support Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice
✨Tip Number 1
Familiarise yourself with the legal sector, especially the specific services offered by Harper Macleod. Understanding their client base and the types of cases they handle will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves liaising with clients, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Get comfortable with Microsoft Outlook and other relevant software tools. Being proficient in managing diaries and scheduling meetings will demonstrate your readiness for the role and your ability to adapt quickly.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to prioritise and meet deadlines, which is crucial for this position.
We think you need these skills to ace Digital Support Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Digital Support Apprentice role. Emphasise your communication skills, organisational abilities, and any experience with customer service or administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Harper Macleod and how your skills can contribute to their team. Be sure to address specific duties mentioned in the job description.
Showcase Relevant Skills: In your application, highlight your proficiency with Microsoft Outlook and any experience you have with CRM systems. Discuss your ability to manage multiple tasks and your attention to detail, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this position.
How to prepare for a job interview at QA Limited
✨Showcase Your Communication Skills
As the role involves liaising with clients, it's crucial to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles or situations.
✨Highlight Your Organisational Abilities
The job requires strong organisational skills, so be ready to discuss how you prioritise tasks and manage your time. Consider sharing specific instances where your organisational skills made a difference in a project or task.
✨Demonstrate Attention to Detail
Attention to detail is key in this role, especially when handling client information and banking duties. Be prepared to provide examples of how you've ensured accuracy in your work, whether in school projects or previous jobs.
✨Express Your Desire to Learn and Progress
Harper Macleod values individuals who are eager to learn and grow. Share your career aspirations and how this apprenticeship aligns with your goals. Showing enthusiasm for personal development can set you apart from other candidates.
