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- Tasks: Support digital projects, manage inquiries, and streamline invoicing processes.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy a competitive salary, work-life balance, fresh fruit daily, and a pension plan.
- Why this job: Gain hands-on experience, develop valuable skills, and secure a nationally recognised qualification.
- Qualifications: No prior experience needed; just bring your PC skills and a willingness to learn.
- Other info: 90% of apprentices secure permanent roles post-completion, with dedicated support throughout your journey.
The predicted salary is between 15000 - 21000 £ per year.
Join the Future of Facilities Management! Are you ready to learn all about Facilities Management? OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
We’re looking for a Digital Support Apprentice. Does this sound like you?
Responsibilities:
- Tech-Savvy Tasks: Get hands-on with our job booking system, Concept. You’ll log jobs, raise purchase orders, and become a superuser by the end of your apprenticeship.
- Problem-Solving Pro: Provide digital support to Accounts Payable using Microsoft Dynamics 365 Finance & Operations (ERP financial suite) resolving supplier invoice queries and ensuring the invoicing process runs like clockwork.
- Be the Go-To Person: You’ll be the first point of contact for customers and stakeholders at OCS. Managing Microsoft packages, Teams and shared drive to access internal documents and applications. Handling inquiries in person, via email, and on the phone. Your role is crucial in ensuring smooth communication between clients, management, and the supply chain.
- Project Powerhouse: Support the project team through estimating and tender processes, helping to deliver maintenance projects across the estate.
- Efficiency Expert: Work proactively to reduce the current level and aging of delegated contract’s work-in-progress (WIP) and chase supplier invoices to ensure timely invoicing.
Desirable skills:
- PC skills – although these will be taught during your apprenticeship.
- Ability to work independently and as part of a team.
- Excellent communication skills.
Salary: £18,000 per annum.
Working hours: 37.5 hours per week, Monday to Friday, 8am - 4:30pm.
Benefits:
- Competitive salary: £18,000 per annum.
- Work-life balance: Monday to Friday, 8am – 4:30pm.
- Healthy perks: Fresh fruit every day.
- Financial security: Pension plan.
- Time off: Generous annual leave.
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Digital Project Support Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Project Support Apprentice
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and other Microsoft packages. Since you'll be using these tools daily, having a basic understanding will help you stand out during the interview.
✨Tip Number 2
Research OCS UK & Ireland's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to discuss how you embody these values in your work and interactions.
✨Tip Number 3
Practice your communication skills, as you'll be the first point of contact for customers and stakeholders. Consider role-playing common scenarios to boost your confidence.
✨Tip Number 4
Show enthusiasm for learning about facilities management. Prepare questions about the apprenticeship and express your eagerness to grow within the company during your interview.
We think you need these skills to ace Digital Project Support Apprentice
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Digital Project Support Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, education, and any previous experience. Emphasise your communication skills and ability to work both independently and as part of a team, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and the facilities management sector. Mention specific aspects of OCS UK & Ireland that resonate with you, such as their TRUE values, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at QA Limited
✨Show Your Tech Savvy
Since the role involves using various digital tools like Microsoft Dynamics 365 and job booking systems, be prepared to discuss your experience with technology. If you have any relevant skills or projects, mention them to demonstrate your capability.
✨Emphasise Communication Skills
As you'll be the first point of contact for customers and stakeholders, highlight your communication skills. Share examples of how you've effectively handled inquiries or resolved issues in the past, whether in person, via email, or over the phone.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive approach to resolving supplier invoice queries. Prepare to discuss specific instances where you've successfully solved problems or improved processes, showcasing your analytical thinking.
✨Express Your Team Spirit
This position requires both independent work and teamwork. Be ready to talk about your experiences working in teams, how you contribute to group efforts, and how you can balance collaboration with individual tasks.
