Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our agency, managing communications and supporting daily operations.
- Company: Gallus Lettings is a reputable estate agency known for exceptional service in property lettings.
- Benefits: Enjoy a supportive team, training opportunities, and career progression in a dynamic environment.
- Why this job: Gain hands-on experience in property management while earning a recognised qualification.
- Qualifications: Strong communication skills, organisational abilities, and a proactive attitude are essential.
- Other info: This apprenticeship offers a pathway to permanent employment with 90% success rate post-completion.
About us:
Gallus Lettings are a well-established estate and letting agency with a strong local reputation for delivering exceptional service in residential sales and property lettings. Due to continued growth, we are looking for a highly organised and customer-focused apprentice to join our dynamic team.
Overview:
This role is the first point of contact for clients and visitors to the agency. You will play a key part in creating a welcoming environment, supporting daily office operations, and ensuring the smooth running of processes.
Responsibilities:
- Monitor and triage incoming communications through phone calls, shared mailbox emails and general enquiries, escalating them to the appropriate team members in a timely manner.
- Schedule appointments and manage team diaries using integrated tools such as IRE, email, and shared calendars to ensure optimal time management and resource allocation.
- Generate and manage tenancy agreements, property details, sales brochures and other documentation using bespoke letting CRM systems and Arthur. You will become a super-user on
- Ensure all documentation is accurately completed, digitally stored, and accessible across relevant platforms.
- Maintain up-to-date and accurate records of clients, properties and transactions within the Arthur CRM system, following data entry protocols and update procedures.
- Coordinate and log the handover and return of property keys, maintaining a secure and traceable key management process.
- Greet all visitors and clients upon arrival, ensuring a professional and welcoming first point of contact.
- Act as a communication hub between landlords, tenants, buyers, and contractors, ensuring all interactions are logged and followed up in accordance with company procedures.
- Provide day-to-day assistance to the sales and lettings teams, following internal task management workflows and supporting efficient team operations.
- Conduct regular checks to ensure the reception and office areas remain clean, organised, and reflective of a professional business environment.
Required skills:
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- Confident using Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and handle a busy, varied workload.
- A friendly, professional attitude with a proactive approach.
Additionally, the following experience would be beneficial:
- Keen interest in property.
- Knowledge of property lettings or sales processes.
- Own transport / driving licencewould be highly advantageous.
Salary: £18,500 per annum.
Working hours: 37.5 hours per week, Monday to Friday, 9am – 5pm.
What we offer:
- Friendly and supportive team environment.
- Opportunities for training and development.
- Career progression potential within the company.
- Opportunity to learn various parts of the business, like letting agency, property sales, social media etc.
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
#J-18808-Ljbffr
Digital Lettings Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Lettings Apprentice
✨Tip Number 1
Familiarise yourself with the property lettings process. Understanding the basics of how lettings work will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact for clients, being able to convey information clearly and professionally is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Get comfortable with Microsoft Office tools, especially Outlook and Excel. Being proficient in these applications will demonstrate your readiness to manage schedules and documentation effectively.
✨Tip Number 4
Showcase your organisational skills. Think of examples from your past experiences where you've successfully managed multiple tasks or projects. This will highlight your ability to handle the busy workload expected in this role.
We think you need these skills to ace Digital Lettings Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills. Tailor your application to highlight how your experiences align with the role of a Digital Lettings Apprentice.
Craft a Strong CV: Create a CV that showcases your organisational skills, communication abilities, and any relevant experience in customer service or property management. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Gallus Lettings that appeal to you and explain how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at QA Limited
✨Show Your Organisational Skills
As a Digital Lettings Apprentice, you'll need to demonstrate strong organisational abilities. Be prepared to discuss how you manage your time and prioritise tasks, perhaps by sharing examples from previous experiences or studies.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions that showcase your interpersonal skills and ability to handle client interactions.
✨Familiarise Yourself with the Industry
Having a keen interest in property is beneficial. Research Gallus Lettings and the property market to show your enthusiasm and understanding of the industry during the interview. This will help you stand out as a candidate who is genuinely interested in the role.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your interest in the role and helps you assess if the company is the right fit for you.
