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- Tasks: Be the first point of contact for file management queries and develop expertise in legal software.
- Company: Join one of Scotland's leading law firms, renowned for supporting apprentices.
- Benefits: Enjoy a competitive salary, extra holidays, and funding for external training.
- Why this job: Kickstart your career with hands-on experience and a nationally recognised qualification.
- Qualifications: Strong communication, organisational skills, and attention to detail are essential.
- Other info: Great career growth opportunities with potential for a permanent position.
The predicted salary is between 18800 - 25700 £ per year.
Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We have won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row. An opening has risen within our File Management team. This is a team who has supported several apprentices over the years, so you are in safe hands!
What will you be doing?
- 1st point of contact for all queries directed to the File Management team. You will triage requests, escalate and manage accordingly.
- Develop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management). You will search and maintain client details here.
- Using Worksite to create new files, entering information accurately and effectively, filing daily correspondence.
- Dealing with file requests made by staff and Partners.
- Indexing and storage of old files.
- Communicating with colleagues via Microsoft Outlook.
What skills and qualities should you have?
- Excellent communication skills both written and verbal.
- Fantastic organisational skills.
- Ability to prioritise and work to deadlines.
- Attention to detail.
Salary: £22,932 per annum
Working week: 35 hours per week, Monday to Friday, 9am - 5pm
Benefits:
- 4pm birthday finish.
- Extra holidays at Christmas.
- Additional discounts.
- Funding for external training.
- Critical illness protection.
- Life assurance.
- Discounted conveyancing on sales and purchases.
- Discounted eyecare.
- Charity donation through payroll.
- Cycle to work scheme.
- Buy additional leave option.
- CSR days.
- Recruitment finder’s fee.
- Pension scheme.
Future prospects: Should you perform well in this role, there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company. Your future salary will be discussed should you be offered a permanent role.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital File Management Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital File Management Apprentice
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices at Harper Macleod on LinkedIn. Ask them about their experiences and any insider tips they might have. This can give you a leg up when it comes to understanding the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by practising common questions related to digital file management and legal practices. We recommend role-playing with a friend or family member to get comfortable with your answers. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed tasks or projects in the past. Use specific instances where you triaged requests or maintained details accurately to demonstrate your attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Harper Macleod. Get your application in early to stand out!
We think you need these skills to ace Digital File Management Apprentice
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Use keywords from the job description, like 'excellent communication skills' and 'attention to detail', to show we’re on the same page.
Show Your Enthusiasm: Let your passion for the role shine through! Mention why you want to join Harper Macleod and how the apprenticeship aligns with your career goals. We love seeing genuine interest!
Keep It Clear and Concise: When writing your application, be clear and to the point. Avoid long-winded sentences and stick to relevant information that showcases your abilities. We appreciate a well-structured application!
Proofread Before Submitting: Always double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is super important for this role. Don’t forget to apply through our website!
How to prepare for a job interview at QA Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of digital file management and the specific tools mentioned in the job description, like 3E and Worksite. Familiarise yourself with how these platforms work and be ready to discuss how you can use them effectively.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare a few examples of how you've successfully communicated in past experiences, whether in school or previous jobs.
✨Demonstrate Organisational Skills
Think of instances where you’ve had to manage multiple tasks or deadlines. Be prepared to share these examples during the interview to showcase your organisational skills and ability to prioritise effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the apprenticeship programme. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
