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For Companies At a Glance
- Tasks: Provide first-line IT support and learn core tech skills on the job.
- Company: Join Beatsons Building Supplies, a leading Scottish builders' merchant since 1966.
- Benefits: Earn £20,000, enjoy 29 days holiday, and get a pension after one month.
- Why this job: Kickstart your IT career with hands-on experience and a nationally recognised qualification.
- Qualifications: Basic IT knowledge, problem-solving skills, and a passion for technology.
- Other info: 90% of apprentices secure permanent roles; apply before 31st January 2026 for a chance to win a voucher!
The predicted salary is between 8000 - 11600 £ per year.
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you will be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up!
Employer description
Beatsons Building Supplies is a large, independent Scottish builders' merchant founded in 1966, known for serving trade and DIY customers with a wide range of construction, landscaping, plumbing, and decorating materials from its branches in Central Scotland and online.
Overview
We are looking to bring on an IT Support Apprentice who will provide first-line technical support to staff, assist with system maintenance, and learn core IT skills through on-the-job experience. This role is ideal for someone passionate about technology and eager to start a career in IT.
Responsibilities
- Respond to helpdesk queries and resolve basic IT issues (hardware, software, network).
- Set up and configure desktops, laptops, and mobile devices.
- Install and update software applications.
- Assist with user account management and password resets.
- Support IT projects such as system upgrades and deployments.
- Maintain accurate documentation of support requests and solutions.
- Follow company IT policies and security procedures.
- Complete all apprenticeship training modules and assessments.
Desirable skills
- Basic understanding of computers, operating systems, and networks.
- Strong problem-solving skills and attention to detail.
- Good communication and customer service skills.
- Ability to work as part of a team and follow instructions.
- Enthusiastic and willing to learn new technologies.
- Must have a driver's licence.
Salary
£20,000 per annum.
Working hours
35 hours a week, 9am-5pm, Monday-Friday.
Benefits
- Pension after a month.
- 29 days pro rata holiday per year.
- Long term holiday incentive programme.
- On-site parking.
Future prospects
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy, please apply below as soon as possible.
IT Support Apprentice. Job in Alloa Education & Training Jobs employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice. Job in Alloa Education & Training Jobs
✨Tip Number 1
Get your networking game on! Reach out to people in the IT field, join relevant groups on social media, and attend local tech meetups. You never know who might have a lead on an apprenticeship or can give you insider tips.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on common IT support questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show your enthusiasm for technology! When you get the chance to chat with potential employers, share your passion for IT and any personal projects you've worked on. It’ll make you stand out as a candidate who’s eager to learn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you could win that £100 Love2Shop voucher if you apply before the deadline!
We think you need these skills to ace IT Support Apprentice. Job in Alloa Education & Training Jobs
Some tips for your application 🫡
Show Your Passion for IT: Let us know why you're excited about starting a career in IT! Share any personal projects or experiences that highlight your enthusiasm for technology. This will help us see your genuine interest in the role.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight relevant skills and experiences that match what we're looking for, like problem-solving and customer service skills. It shows us you’ve done your homework!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QA Limited
✨Know Your Tech Basics
Brush up on your understanding of computers, operating systems, and networks. Be ready to discuss any relevant experience you have, even if it's just personal projects or coursework. This will show your passion for technology and your eagerness to learn.
✨Practice Problem-Solving Scenarios
Prepare for common IT support scenarios you might face, like troubleshooting a software issue or setting up a device. Think through how you would approach these problems and be ready to explain your thought process during the interview.
✨Show Off Your Communication Skills
Since this role involves helping others with tech issues, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would assist a non-technical user, so being clear and patient is key!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with, the types of projects you'll support, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
