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- Tasks: Provide first-line IT support and learn essential tech skills on the job.
- Company: Join Beatsons Building Supplies, a leading independent Scottish builders' merchant.
- Benefits: Earn £20,000, enjoy 29 days holiday, and access a pension after one month.
- Why this job: Kickstart your IT career with hands-on experience and a nationally recognised qualification.
- Qualifications: Basic IT knowledge, problem-solving skills, and a passion for technology.
- Other info: 90% of apprentices secure permanent roles; get dedicated support throughout your journey.
The predicted salary is between 1200 - 1400 £ per month.
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up!
Employer description:
Beatsons Building Supplies is a large, independent Scottish builders' merchant founded in 1966, known for serving trade and DIY customers with a wide range of construction, landscaping, plumbing, and decorating materials from its branches in Central Scotland and online.
Overview:
We are looking to bring on an IT Support Apprentice who will provide first-line technical support to staff, assist with system maintenance, and learn core IT skills through on-the-job experience. This role is ideal for someone passionate about technology and eager to start a career in IT.
Responsibilities:
- Respond to helpdesk queries and resolve basic IT issues (hardware, software, network).
- Set up and configure desktops, laptops, and mobile devices.
- Install and update software applications.
- Assist with user account management and password resets.
- Support IT projects such as system upgrades and deployments.
- Maintain accurate documentation of support requests and solutions.
- Follow company IT policies and security procedures.
- Complete all apprenticeship training modules and assessments.
Desirable skills:
- Basic understanding of computers, operating systems, and networks.
- Strong problem-solving skills and attention to detail.
- Good communication and customer service skills.
- Ability to work as part of a team and follow instructions.
- Enthusiastic and willing to learn new technologies.
- Must have a driver's licence.
Salary: £20,000 per annum.
Working hours: 35 hours a week, 9am-5pm, Monday-Friday.
Benefits:
- Pension after a month.
- 29 days pro rata holiday per year.
- Long term holiday incentive programme.
- On-site parking.
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy, please apply below as soon as possible.
IT Support Apprentice in Alloa employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice in Alloa
✨Tip Number 1
Get your networking game on! Reach out to people in the IT field, especially those who work at Beatsons Building Supplies or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on common IT support questions and be ready to showcase your problem-solving skills and enthusiasm for tech.
✨Tip Number 3
Show off your passion for technology! Whether it’s through a personal project, a blog, or even just discussing the latest tech trends, make sure you convey your eagerness to learn and grow in the IT field during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be entered to win that £100 Love2Shop voucher if you apply before the deadline!
We think you need these skills to ace IT Support Apprentice in Alloa
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us know why you're excited about starting a career in IT. Share any personal projects or experiences that highlight your enthusiasm for technology and problem-solving.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Support Apprentice role. Highlight relevant skills and experiences that match the job description, like your understanding of computers and customer service skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your voice come across!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, you’ll be entered to win that £100 Love2Shop voucher!
How to prepare for a job interview at QA Limited
✨Know Your Tech Basics
Brush up on your understanding of computers, operating systems, and networks. Since the role involves providing first-line support, being able to discuss these topics confidently will show your passion for technology and readiness to learn.
✨Practice Problem-Solving Scenarios
Prepare for common IT issues you might encounter, like troubleshooting hardware or software problems. Think through how you would approach these scenarios and be ready to explain your thought process during the interview.
✨Show Off Your Communication Skills
Since good communication is key in IT support, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical colleague with an issue, so clarity is crucial!
✨Demonstrate Your Enthusiasm to Learn
Employers love candidates who are eager to grow. Be prepared to share examples of how you've pursued learning new technologies or skills in the past, and express your excitement about the apprenticeship opportunity.
