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For Companies At a Glance
- Tasks: Guide UK students through their application journey and lead a high-performing team.
- Company: QA Higher Education, a leading UK private higher education provider.
- Benefits: Competitive salary, bonus opportunities, hybrid work, and career growth.
- Why this job: Make a real impact on students' futures while developing your leadership skills.
- Qualifications: Experience in sales or conversion roles and strong team leadership skills.
- Other info: Join a vibrant community focused on student success and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Student Applications Manager – 12 Fixed Term Contract
Location: Birmingham OR London, Hybrid
Department: Sales
Help Shape Student Futures. Drive Real Impact. Grow Your Career.
At QA Higher Education (QAHE), we believe everyone deserves access to outstanding higher education — and your role is key to making that happen. As our new Student Applications Manager, you’ll not only guide UK students through one of the most exciting journeys of their lives, but you’ll also lead and inspire a high performing team, ensuring the team deliver consistently excellent service and strong results. You’ll set clear expectations, coach for success, and manage performance confidently — all while creating an environment where your team can thrive. If you’re driven, customer obsessed, competitive in the right ways, and energised by targets, this is your chance to shine in a fast‑paced, rewarding environment.
What You’ll Be Doing:
- Manage the full application pipeline for UK students — from first contact to enrolment.
- Deliver against conversion targets (with bonus opportunities!)
- Build strong relationships across admissions, assessments, recruitment and marketing.
- Own and refine the assessment booking process for applicants.
- Provide first‑class customer service to students, partners, and agents.
- Run and support offer‑holder events across our campuses.
- Engage applicants across multiple channels — advising, guiding, and removing barriers to enrolment.
- Keep our CRM data accurate, up to date, and pipeline‑ready.
- Produce weekly and monthly conversion reports for senior leadership.
- Advise on funding options and support students in meeting requirements.
- Champion our programmes and ensure they meet subscription goals.
- Lead a team, driving performance and effectively manage workload and pipelines.
Every day you’ll directly influence a student’s decision to join us — and that impact is incredibly powerful.
What Success Looks Like:
- Applicants are supported quickly, clearly, and consistently.
- You confidently juggle multiple pipelines across different university partners.
- You convert your agreed application numbers into enrolments.
Who You’ll Work With:
- Conversion Team Members
- Recruitment, Assessment & Admissions teams
- Marketing and Academic colleagues
- Student Support & Student Finance teams
You’ll be part of a vibrant, passionate community focused on growth — for our students, and for you.
About You:
- Exceptional customer service and communication skills
- Experience in a sales or conversion role
- Proven experience leading a team, driving performance management, and effectively managing workload and pipelines
- Strong organisational skills and a drive to hit targets
- The ability to build rapport across diverse groups
- A positive, entrepreneurial, high energy mindset
- Confidence in using CRM systems (Essential)
- Most importantly — you’re motivated, competitive, and ready to make a difference.
About QA Higher Education:
QAHE is a leading UK private higher education provider, working in partnership with well established UK universities. With 17,000+ students from around the world, we deliver programmes from Foundation to postgraduate level in subjects such as:
- Business
- Computing & Cyber
- Digital Marketing
- Accountancy
- Project Management
- Events Management
- Web Development
We’re committed to creating inclusive, safe learning environments for all our students — and we expect the same passion for safeguarding and inclusion from our staff.
Ready to Make an Impact?
If you’re ambitious, customer‑focused, and excited by the idea of helping students build brighter futures, we’d love to hear from you. Apply today and help shape the next generation of learners.
Important Note: The successful candidate will be required to undergo a Basic DBS check.
Student Applications Manager employer: QA Higher Education
Contact Detail:
QA Higher Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Applications Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at QA Higher Education on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for Student Applications Managers. Think about how your experience aligns with their goals, especially around customer service and team leadership.
✨Tip Number 3
Show off your passion! During interviews, share specific examples of how you've helped students or teams succeed. This will demonstrate your commitment to making a real impact in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the QAHE family.
We think you need these skills to ace Student Applications Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for helping students shine through in your application. We want to see how you can make a real impact on their futures, so share any relevant experiences that highlight your commitment to education and student success.
Tailor Your CV: Make sure your CV is tailored to the role of Student Applications Manager. Highlight your experience in sales or conversion roles, and don’t forget to mention any leadership experience. We love seeing how you've driven performance and managed teams!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the perfect fit for this role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant community!
How to prepare for a job interview at QA Higher Education
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Student Applications Manager role. Familiarise yourself with the key responsibilities, such as managing the application pipeline and delivering against conversion targets. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully managed a team, driven performance, or coached someone to success. This will highlight your ability to inspire and motivate others.
✨Prepare for Customer Service Scenarios
Given the emphasis on exceptional customer service, think about times when you've gone above and beyond for a customer. Prepare to share these stories during the interview, focusing on how you resolved issues and built strong relationships. This will showcase your customer obsession and problem-solving skills.
✨Demonstrate Your Data Savvy
As the role requires keeping CRM data accurate and producing reports, be ready to discuss your experience with CRM systems and data management. Highlight any relevant tools you've used and how you've leveraged data to drive results. This will show that you're not just a people person but also comfortable with the analytical side of the job.