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- Tasks: Support academic processes and ensure smooth running of services in a dynamic education environment.
- Company: Join QA Higher Education, a leading UK provider passionate about widening access to education.
- Benefits: Gain valuable experience in a supportive team with opportunities for personal growth.
- Other info: Enjoy a collaborative culture focused on inclusivity and professional development.
- Why this job: Make a real impact by helping students and institutions thrive in their academic journeys.
- Qualifications: Organised, detail-oriented, with strong record-keeping and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
QA Higher Education is looking for a Senior Academic Administrator to join our Registry team on a 14‑month fixed‑term basis, covering maternity leave. This is a great opportunity for an organised, detail‑focused administrator who enjoys working with data, deadlines and people in a purpose‑driven education environment.
About the role
In this role, you’ll play a vital part in ensuring our academic services run smoothly and efficiently. You’ll support key academic processes such as Examination Boards and mitigating circumstances, while acting as a trusted point of contact for students and partner institutions. You’ll collaborate with academic colleagues, registry teams and external partners — keeping records accurate, processes compliant and deadlines on track.
- Providing efficient, accurate administrative support across academic programmes
- Supporting the preparation and smooth running of Examination Boards
- Maintaining module and assessment marks, as well as progressing outcomes within the student record system
- Supporting wider Registry activities when required
- Building strong working relationships with internal teams and external university partners
About you
We’re looking for someone who is organised, proactive and enjoys working behind the scenes to make things run seamlessly.
Essential skills and experience:
- Excellent attention to detail and strong record‑keeping skills
- Great time management, with the ability to meet deadlines consistently
- Solid knowledge of Microsoft Office, including intermediate Excel skills
- Confidence working with data and maintaining tidy, accurate records
- Strong customer service and relationship‑building skills
- Ability to juggle multiple tasks and priorities
- Experience working in an education or academic environment (desirable, not essential)
- Familiarity with databases, CRM systems, or student record systems such as Salesforce
Why join QA Higher Education?
QA Higher Education is a leading UK provider, working in partnership with universities to deliver foundation, undergraduate and postgraduate programmes to students from all over the world. We’re passionate about widening access to education and creating opportunities for learners from diverse backgrounds. If you’re a reliable, detail‑driven administrator who enjoys supporting people, processes and progress — we’d love to hear from you.
We are committed to providing a safe and inclusive environment for our students and staff. This role is subject to appropriate safeguarding checks, including a Basic DBS check.
Senior Academic Administrator employer: QA Higher Education
Contact Detail:
QA Higher Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Academic Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at QA Higher Education on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your skills align with their mission of widening access to education. We love candidates who are passionate about making a difference!
✨Tip Number 3
Practice common interview questions, especially those related to organisation and time management. We want to see how you handle multiple tasks and deadlines, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Senior Academic Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in academic administration. Use keywords from the job description to show that you understand what we're looking for!
Show Off Your Attention to Detail: Since this role requires excellent record-keeping skills, be sure to showcase any relevant experience where you've maintained accurate records or managed data. We love seeing examples of how you've kept things organised!
Demonstrate Your Time Management Skills: We need someone who can juggle multiple tasks and meet deadlines. Share specific examples of how you've successfully managed your time in previous roles, especially in busy environments.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at QA Higher Education
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Academic Administrator. Familiarise yourself with key processes like Examination Boards and how they impact students and academic staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires excellent attention to detail and time management, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep records accurate and meet deadlines consistently.
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft Office, especially Excel, as well as any relevant databases or CRM systems. If you have experience with student record systems like Salesforce, be prepared to talk about it. Showing confidence in your technical abilities can set you apart.
✨Build Rapport with Your Interviewers
Remember, this role involves working closely with students and academic colleagues. During the interview, focus on building a connection with your interviewers. Share your passion for education and your commitment to providing excellent customer service, as this will resonate well with their values.