At a Glance
- Tasks: Guide UK students through their application journey and lead a high-performing team.
- Company: QA Higher Education, a leading private higher education provider in the UK.
- Benefits: Competitive salary, bonus opportunities, and a vibrant community focused on growth.
- Other info: Join a passionate team dedicated to creating inclusive learning environments.
- Why this job: Make a real impact on students' futures while developing your career in a dynamic environment.
- Qualifications: Experience in sales or conversion roles, strong leadership, and exceptional customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
As our new Student Applications Manager, you’ll guide UK students through one of the most exciting journeys of their lives, while leading and inspiring a high performing team. You’ll set clear expectations, coach for success, and manage performance confidently — all while creating an environment where your team can thrive.
If you’re driven, customer obsessed, competitive in the right ways, and energised by targets, this is your chance to shine in a fast‑paced, rewarding environment.
What You’ll Be Doing
- Manage the full application pipeline for UK students — from first contact to enrolment.
- Deliver against conversion targets (with bonus opportunities!)
- Build strong relationships across admissions, assessments, recruitment and marketing.
- Own and refine the assessment booking process for applicants.
- Provide first‑class customer service to students, partners, and agents.
- Run and support offer‑holder events across our campuses.
- Engage applicants across multiple channels — advising, guiding, and removing barriers to enrolment.
- Keep our CRM data accurate, up to date, and pipeline‑ready.
- Produce weekly and monthly conversion reports for senior leadership.
- Advise on funding options and support students in meeting requirements.
- Champion our programmes and ensure they meet subscription goals.
- Lead a team, driving performance and effectively manage workload and pipelines.
Every day you’ll directly influence a student’s decision to join us — and that impact is incredibly powerful.
What Success Looks Like
- Applicants are supported quickly, clearly, and consistently.
- You confidently juggle multiple pipelines across different university partners.
- You convert your agreed application numbers into enrolments.
Who You’ll Work With
- Conversion Team Members
- Recruitment, Assessment & Admissions teams
- Marketing and Academic colleagues
- Student Support & Student Finance teams
You’ll be part of a vibrant, passionate community focused on growth — for our students, and for you.
About You
- Exceptional customer service and communication skills
- Experience in a sales or conversion role
- Proven experience leading a team, driving performance management, and effectively managing workload and pipelines
- Strong organisational skills and a drive to hit targets
- The ability to build rapport across diverse groups
- A positive, entrepreneurial, high energy mindset
- Confidence in using CRM systems (Essential)
- Most importantly — you’re motivated, competitive, and ready to make a difference.
About QA Higher Education
QAHE is a leading UK private higher education provider, working in partnership with well established UK universities. With 17,000+ students from around the world, we deliver programmes from Foundation to postgraduate level in subjects such as:
- Business
- Computing & Cyber
- Digital Marketing
- Accountancy
- Project Management
- Events Management
- Web Development
We’re committed to creating inclusive, safe learning environments for all our students — and we expect the same passion for safeguarding and inclusion from our staff.
Ready to Make an Impact?
If you’re ambitious, customer‑focused, and excited by the idea of helping students build brighter futures, we’d love to hear from you. Apply today and help shape the next generation of learners.
Important Note
The successful candidate will be required to undergo a Basic DBS check.
Student Applications Manager in London employer: QA Higher Education
At QA Higher Education, we pride ourselves on being an exceptional employer that champions personal and professional growth. With a vibrant work culture in either Birmingham or London, our hybrid model fosters flexibility while you lead a passionate team dedicated to transforming student futures. We offer competitive bonuses, comprehensive training, and a supportive environment where your contributions directly impact the lives of students, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Student Applications Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at QA Higher Education. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes QAHE tick and be ready to discuss how your skills align with their mission to support students. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Student Applications Manager role. Highlight your experience in sales and team leadership, and don’t forget to showcase your customer service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant community at QA Higher Education.
We think you need these skills to ace Student Applications Manager in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for helping students shine through in your application. We want to see how driven you are about making a real impact in their lives!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in sales or team leadership. We love seeing how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Student Applications Manager role. Share specific examples of how you've driven performance and supported teams in the past.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at QA Higher Education
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Student Applications Manager role. Familiarise yourself with the responsibilities, especially around managing application pipelines and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully managed a team or driven performance. Highlight how you set clear expectations and coach for success, as these are key aspects of the job.
✨Demonstrate Your Customer Focus
The role is all about supporting students through their application journey. Be ready to share examples of how you've provided exceptional customer service in previous roles. Discuss how you build rapport with diverse groups and remove barriers to enrolment, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to juggle multiple tasks. Think about how you would handle various situations, such as managing a high volume of applications or dealing with a difficult student. Practising these scenarios can help you articulate your thought process during the interview.
