Customer Support Administrator - Income Team

Customer Support Administrator – Income Team Join to apply for the Customer Support Administrator – Income Team role at QA Higher Education I.T. Conference 2018 Customer Support Administrator – Income Team 2 days ago Be among the first 25 applicants Join to apply for the Customer Support Administrator – Income Team role at QA Higher Education I.T. Conference 2018 Get AI-powered advice on this job and more exclusive features. Vacancy details Talent pool Finance – Credit Control Title: Customer Support Administrator – Income Team Contract type: QA HE Ltd Permanent Location: London Campus, QA Higher Education Working hours: Monday to Friday 8.30am-5pm OR 9am-5.30pm Role overview: Are you a customer-focused administrator experienced in handling high volumes of calls and face-to-face customer interactions? Are you seeking a new challenge within a busy and growing student income team? You might be an experienced call centre worker , customer service representative , or a recent graduate looking for your first corporate role. Your responsibilities: Assist students via phone, email, and in-person with tuition fee payments and grant queries. Manage installment plans, ensure timely payments, handle change of circumstances requests, support credit control functions, and maintain accurate sales ledger records. Build strong relationships with students to guide them on tuition fee payments. Requirements: Customer-focused with good IT skills, strong literacy and numeracy skills, ability to work under pressure, attention to detail, and a methodical approach. Development opportunities: QA prioritizes continuous learning and development, offering pathways to achieve your career goals. About QA Higher Education: Providing access to outstanding higher education for everyone, working with partner universities offering courses from foundation to postgraduate levels in various subject areas. How to apply: Click the apply button to submit your application. Equal Opportunities: QA Higher Education is an inclusive employer committed to diversity and equal opportunity. We look forward to hearing from you! #J-18808-Ljbffr