Here at John Finch Computers, we have been providing professional computer support to home users for more than 20 years. About the role: We're looking for a motivated Cloud Support Specialist Apprentice to join our team and complete a Level 3 apprenticeship. This is a great opportunity to start or develop a career in cloud computing, IT support, and digital technologies. As a first point of contact for customers, you'll support Microsoft 365, Azure, and cloud-based applications while gaining hands-on experience in a professional environment. You'll learn how to troubleshoot technical issues, manage user accounts and permissions, maintain documentation, and deliver excellent customer support. Ideal for someone with a passion for technology, a willingness to learn, and an ambition to build a long-term career in cloud and IT services. Responsibilities: Provide first-line technical support via phone, email, and ticketing systems, escalating complex issues when needed Support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and user account management Create and manage user accounts, permissions, password resets, and Microsoft Entra ID administration Troubleshoot issues across Microsoft 365, Windows, cloud services, hardware, peripherals, and basic networkin...
IT Helpdesk Support Apprentice employer: QA Careers
At Limbs & Things, we pride ourselves on being an exceptional employer that fosters a supportive and innovative work culture. As an IT Apprentice, you will benefit from hands-on experience in a dynamic environment, with opportunities for professional growth and development alongside seasoned IT professionals. Our commitment to improving healthcare education globally makes your role meaningful, while our collaborative atmosphere ensures you feel valued and empowered in your career journey.
