At a Glance
- Tasks: Assist staff and pupils with IT queries and support technology use.
- Company: Dollar Academy, a leading independent school in Scotland.
- Benefits: 35 days holiday, gym access, discounts, and employee support.
- Other info: Great potential for permanent position after successful apprenticeship.
- Why this job: Kickstart your IT career with hands-on experience and a recognised qualification.
- Qualifications: National 5 in English and Maths, plus a passion for technology.
The predicted salary is between 19350 - 23650 £ per year.
Looking to start your career in IT? Dollar Academy are hiring for an IT Apprentice. Dollar Academy is a leading independent, co-educational day and boarding school in Scotland, educating pupils from early years through to 18. The Academy has a strong reputation for academic excellence, alongside a broad range of opportunities across sport, music, the arts and wider co-curricular activities. An opportunity has risen within their IT department to hire an IT Apprentice. This is a great opportunity for someone looking to take their first step in their IT career.
Responsibilities:
- Provide basic assistance to staff and pupils with straightforward IT queries and issues
- Support users with common technology and software queries, seeking assistance where an issue is beyond their level of knowledge or experience
- Assist with the setup and preparation of computers, laptops, tablets, printers and other IT equipment
- Assist staff and pupils with straightforward connectivity, login and access issues
- Log and record IT issues accurately in accordance with the Academy's procedures
- Work alongside the IT Operations Manager and other Academy colleagues to support the effective day-to-day use of technology
Skills and knowledge required:
- National 5 qualifications in English and Maths, or equivalent
- A genuine interest in computers, technology and how things work and experience of using computers beyond normal day to day use
- Able to communicate clearly, politely and patiently with a wide range of people
- Experience of helping family, friends or colleagues with basic technology or IT problems
- Friendly and approachable when helping others
- A logical, practical and methodical approach to solving problems
- An understanding of the importance of excellent customer service
- An understanding of the importance of confidentiality and information security when dealing with information relating to pupils, staff and the Academy
- Some experience of troubleshooting basic technical problems or learning new software independently and interest in areas such as networking, cybersecurity, hardware, cloud technology or software development
- Basic knowledge of Microsoft Windows, Microsoft 365 or other commonly used applications
Working week: 35 hours per week, Monday to Friday, 8am – 4pm
Benefits:
- 35 days holiday per year rises to 40 after 5 years service
- Access to gym, swimming pool and strength and conditioning suite
- Free onsite parking
- Retailer discounts
- Employee assistance programme
Future prospects: Should you perform well in this role, there may be an opportunity for you to take up a permanent position at the end of your qualification.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
IT Apprentice in Dollar employer: QA Careers
At Limbs & Things, we pride ourselves on being an exceptional employer that fosters a supportive and innovative work culture. As an IT Apprentice, you will benefit from hands-on experience in a dynamic environment, with opportunities for professional growth and development alongside seasoned IT professionals. Our commitment to improving healthcare education globally makes your role meaningful, while our collaborative atmosphere ensures you feel valued and empowered in your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land IT Apprentice in Dollar
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what QA Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges QA Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at QA Careers!
✨Direct Apply to QA Careers
Let's not forget to apply directly through the QA Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Apprentice in Dollar
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at QA Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at QA Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at QA Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
