Dunedin IT is one of Scotland's most trusted and experienced technology and connectivity providers providing end-to-end services. Based in Edinburgh, Dunedin IT support 200 organisations across Scotland & England. We have engineering presence in Poland, North East and South of England. We can provide end-to-end IT and Communication services for SME and IT consultancy for larger organisations.
They are now looking for an enthusiastic IT Support Apprentice to join our office in Edinburgh.
If you like learning something new every day and not knowing what the day will bring, being part of a growing company that strives to put the employee first, be respected to do the right thing, playing with the latest technology/spending customers money on the newest tech and working hard to make a difference to the company and their clients then this could be the role for you.
What's involved?
Work with the helpdesk team across multiple locations on a varying range of IT requests out with networking background
Whenever possible, to lead on small networking and connectivity projects and demonstrate the ability to lead on larger deployments over time
Support requests are logged accurately, prioritized with service level agreements
Working with end-users, their departments and management teams
We work in a fast-paced, sometimes stressful environment dealing with over 150 different clients
Being a small company, you will have a greater responsibility than you would in a larger company, and as a result, you will often be expected to come up with solutions off your own back
What do they need from you?
Able to demonstrate a strong passion for IT and a desire to establish themselves within the company
Excellent communication skills and an understanding of how important an IT role plays in the achieving of company wide goals
Passion for technology
Willingness to learn
Organised & proactive
Good verbal and written communication skills
Team player
Good time keeping
Driving license ( essential )
Working hours: 9am - 5:30pm
Benefits:
Health insurance scheme
28 days holiday including
IT Support Apprentice in Bonnyrigg employer: QA Careers
At Limbs & Things, we pride ourselves on being an exceptional employer that fosters a supportive and innovative work culture. As an IT Apprentice, you will benefit from hands-on experience in a dynamic environment, with opportunities for professional growth and development alongside seasoned IT professionals. Our commitment to improving healthcare education globally makes your role meaningful, while our collaborative atmosphere ensures you feel valued and empowered in your career journey.