HomeForce Property Management Limited is a growing Edinburgh letting agency providing residential property management, lettings, maintenance and landlord compliance services.
We are part of the wider HomeForce business, established in 2004, which also provides maintenance coordination, job opportunities and business support services to local tradespeople. We're a small, friendly and ambitious team, committed to excellent customer service, efficient working practices and making intelligent use of technology.
We're looking for an enthusiastic, personable and motivated individual to join us as a Trainee Property Manager.
What you'll be doing:
Acting as the first point of contact for landlords, tenants, contractors and prospective clients, resolving enquiries and providing application support via telephone, email and inhouse software platform
Becoming a Super User of ServiceM8 and HomeForce's Job Management System, supporting users and promoting best practice
Triaging support requests to the appropriate team, including Property Management, Maintenance, Compliance, System Administrators and external software providers
Using Microsoft Packages such as Outlook and Team’s to email internal and external stakeholders and transcribing and summarising meetings
Using Adobe for signatures on digital documents
Managing customer enquiries, digital records, tenancy documentation and property information across business systems
Supporting property viewings, inspections, tenant onboarding and landlord compliance processes
Using HomeForce’s Job Management System to coordinate maintenance, repairs, scheduling, communications, inspections and workflow management
Supporting HomeForce's tradesperson services and job management operations through effective use of digital systems
Identifying opportunities to improve processes through AI, automation and digital technologies
Supporting marketing, social media and client engagement activities using digital tools
Maintaining accurate data, producing reports and adhering to data protection and information security requirements
Who we're looking for:
Above al...
Digital Property Management Apprentice in Bonnyrigg employer: QA Careers
At Limbs & Things, we pride ourselves on being an exceptional employer that fosters a supportive and innovative work culture. As an IT Apprentice, you will benefit from hands-on experience in a dynamic environment, with opportunities for professional growth and development alongside seasoned IT professionals. Our commitment to improving healthcare education globally makes your role meaningful, while our collaborative atmosphere ensures you feel valued and empowered in your career journey.
