At a Glance
- Tasks: Provide IT support, maintain systems, and manage hardware across all sites.
- Company: Join Countrystyle Recycling, a family-owned waste management company in Kent.
- Benefits: Enjoy life insurance, GP access, and a supportive team culture.
- Other info: 90% of apprentices secure permanent roles after completing the programme.
- Why this job: Kickstart your career in IT while making a positive impact on sustainability.
- Qualifications: 3 GCSEs at grades 4+ and a basic understanding of computers.
The predicted salary is between 18000 - 25000 € per year.
About Countrystyle Recycling: Countrystyle Recycling is a family-owned waste management and recycling company based in Kent. We work with businesses, local authorities, and organisations of all sizes to deliver reliable, tailored waste solutions that make managing waste simple, efficient, and sustainable. With modern facilities, specialist vehicles, and experienced teams, we help our customers handle waste responsibly while reducing landfill and improving recycling outcomes. Countrystyle is proud to support businesses and communities with practical waste management solutions that work.
This role is to provide technical support across all sites, on desktop and networking infrastructure.
Responsibilities:- Maintain systems, resolving any general workplace IT issues
- Deliver IT projects, such as a new workflow if relating to the build process, including the carrying out of testing
- Maintenance of company hardware, including the set-up or replacement of computers, monitors and tablets
- Build new user machines and ready them for use by end users, new or existing
- Manage and maintain good quality, accurate documentation on all IT processes & provide support and advice to internal customers
- Monitor and update the ‘IT issues’ database
- Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements
- Basic understanding of computers and software
- Knowledge of Windows operating systems
- Computer support exposure
- Strong communications skills at all levels
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
- You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
- If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
Working hours: 8am – 5pm
Benefits:- Life insurance with access to GP24
- Commitment to wellbeing through Employee Assistance Programme
- Company events and a great team culture!
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
IT Support Apprentice in Maidstone employer: QA Apprenticeships
Countrystyle Recycling is an excellent employer that prioritises employee wellbeing and growth, offering a supportive work culture where apprentices can thrive. With modern facilities in Kent and a commitment to sustainability, employees benefit from hands-on experience in IT support while enjoying perks like life insurance and access to an Employee Assistance Programme. The company’s strong track record of apprenticeship success ensures that you’ll have ample opportunities for permanent employment and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Apprentice in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Countrystyle Recycling and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in their mission of sustainable waste management.
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of Windows operating systems and common IT issues. Being able to demonstrate your problem-solving abilities during an interview can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Countrystyle Recycling.
We think you need these skills to ace IT Support Apprentice in Maidstone
Some tips for your application 🫡
Show Your Passion for IT:When you're writing your application, let us see your enthusiasm for technology! Share any personal projects or experiences that highlight your interest in IT support. We love seeing candidates who are genuinely excited about the field.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that match the job description. We want to see how you can contribute to our team at Countrystyle Recycling!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the strong communication skills we’re looking for.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QA Apprenticeships
✨Know Your Tech Basics
Make sure you brush up on your basic understanding of computers and software. Familiarise yourself with Windows operating systems, as this will likely come up during the interview. Being able to discuss your knowledge confidently can really impress the interviewers.
✨Show Off Your Communication Skills
Strong communication skills are key for this role. Practice explaining technical concepts in simple terms, as you may need to support non-technical staff. Think of examples where you've successfully communicated in the past, and be ready to share them.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios related to IT support. Think about how you would handle common workplace IT issues or set up new user machines. Being prepared to walk through your thought process can demonstrate your problem-solving skills.
✨Research Countrystyle Recycling
Take some time to learn about Countrystyle Recycling and their approach to waste management. Understanding their values and how they operate will help you tailor your answers and show that you're genuinely interested in the company and its mission.
