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- Tasks: Support daily IT operations and enhance technology at BuildStore.
- Company: Join the UK's leading self-build services provider, BuildStore.
- Benefits: Hybrid working, mentorship, and opportunities for career progression.
- Other info: 90% of apprentices secure permanent roles after completion.
- Why this job: Gain hands-on IT experience while studying for a recognised qualification.
- Qualifications: Passion for tech, strong communication, and teamwork skills required.
The predicted salary is between 19050 - 19050 £ per year.
About BuildStore: BuildStore is the UK’s leading provider of services and products for self-builders, renovators, and home improvers. From funding solutions to project management support, we’re dedicated to helping people create their dream homes. Our success relies on strong digital systems and responsive IT support — and we’re looking for a motivated ICT apprentice to help manage and enhance our technology across the business.
About the role: As an IT Apprentice, you’ll play a key role in supporting the daily operations of BuildStore IT department. Working closely with the IT Manager, you’ll gain hands-on experience maintaining systems, resolving technical issues, and supporting ongoing IT projects. You’ll study towards a nationally recognised qualification while developing practical, workplace-ready skills.
Responsibilities
- Provide first-line technical support to internal users across the business.
- Assist with installing, configuring, and maintaining hardware, software, and network devices.
- Support the management of servers, cloud systems, and user access controls.
- Monitor and maintain IT systems performance, backups, and security.
- Log and document IT issues, resolutions, and system updates.
- Support IT improvement projects and technology rollouts.
- Help enforce data protection, cybersecurity, and compliance standards.
- Liaise with suppliers and external service providers when required.
- Deliver excellent internal customer service and clear communication.
- Manage and maintain the support ticket desk.
You will need the following skills:
- A genuine passion for technology and IT problem-solving.
- Strong communication and teamwork skills.
- Good organisation and attention to detail.
- Familiarity with Microsoft Office and Windows systems.
- Willingness to learn and develop technical skills.
Salary: £19,050 per annum.
Working hours: 30 hours per week, Monday to Thursday, 9am - 4:30pm, Friday 9am - 1pm.
Benefits:
- Hybrid working (office Monday to Thursday, home on Fridays).
- Mentorship and hands-on experience with a professional IT team.
- Opportunities for progression within BuildStore after completion.
- Friendly, supportive work environment.
- Free on-site parking and accessible public transport links.
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
IT Technician Apprentice in Livingston employer: QA Apprenticeships
Contact Detail:
QA Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician Apprentice in Livingston
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend tech meetups, or join online forums. The more connections you make, the better your chances of landing that IT Technician Apprentice role.
✨Tip Number 2
Show off your passion for tech! When you get the chance to chat with potential employers, share your personal projects or any tech-related hobbies. It’ll demonstrate your enthusiasm and commitment to the field.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Think about how you’d troubleshoot a technical issue or explain a complex concept simply. This will help you feel confident and ready to impress during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Technician Apprentice in Livingston
Some tips for your application 🫡
Show Your Passion for Tech: Let us see your enthusiasm for technology in your application! Share any personal projects or experiences that highlight your problem-solving skills and love for IT. This will help us understand why you're the perfect fit for our team.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and responsibilities mentioned in the job description. We want to see how your background aligns with what we're looking for, so don’t hold back on showcasing relevant experiences!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. This not only makes it easier for us to read but also shows off your communication skills, which are super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. Plus, it’s just a click away!
How to prepare for a job interview at QA Apprenticeships
✨Know Your Tech Basics
Brush up on your understanding of common IT concepts and tools, especially those mentioned in the job description. Familiarity with Microsoft Office, Windows systems, and basic networking will show that you're ready to dive into the role.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled technical issues or helped others with IT problems. This could be from school projects, personal experiences, or even helping friends and family. Highlighting your passion for technology and problem-solving will resonate well.
✨Communicate Clearly
Since you'll be providing support to internal users, practice explaining technical concepts in simple terms. During the interview, focus on clear communication and demonstrate your ability to work well in a team. This will show that you can deliver excellent internal customer service.
✨Ask Insightful Questions
Prepare a few thoughtful questions about BuildStore's IT department and their ongoing projects. This not only shows your interest in the role but also gives you a chance to learn more about how you can contribute to their success.