Are you passionate about technology and looking to build a hands-on career in IT?
This role involves supporting clients across the UK with IT systems, software, and infrastructure while developing practical IT support skills. You will join the growing team at Centurion as an IT Apprentice, working towards an IT Support Technician Level 3 Apprenticeship, fully funded through the government.
Responsibilities:
-
Supporting the setup, testing, and installation of in-house software and associated hardware
-
Providing remote and on-site technical support to clients
-
Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
-
Building, configuring, and maintaining PCs, laptops, and network equipment
-
Installing and maintaining cabling (Cat6/7 and fibre)
-
Assisting with user accounts, software installation, and system configuration
-
Contributing to the continuous improvement of Centurion’s IT systems and processes
Desirable skills:
-
Demonstrated ability to organise tasks, check work carefully, and learn new IT systems and
processes
-
Good organisational and time management skills
-
A passion for IT and problem-solving — ideally with some knowledge of Windows 10/11, networking, or hardware
-
Confidence using tools like MS Office, Active Directory, or remote access software (experience a bonus, not essential)
-
A full UK driving licence (required for on-site client visits)
Entry requirements:
-
3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
-
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
-
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
Working hours: 37.5 hours per week, flexible, weekend availability.
Benefits:
-
20 days annual leave plus UK bank holidays
-
Company pension scheme
-
Earn while you learn with a nationally recognised qualification
-
Ongoing mentorship and career progression opportunities
-
A supportive environment to grow your skills in IT infrastructure and field support
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!
IT Apprentice in Hexham employer: QA Apprenticeships
At Zexi Ltd, we pride ourselves on being an excellent employer that fosters a dynamic and supportive work culture. As a Marketing & Sales Apprentice, you will enjoy real ownership of your role, with direct access to leadership and the opportunity to make a tangible impact on our business growth. Our commitment to employee development is evident in our apprenticeship programme, which boasts a high success rate for securing permanent employment, alongside benefits like a company pension and free on-site parking.
