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For Companies At a Glance
- Tasks: Support office operations, handle customer queries, and manage project records.
- Company: Join Ramage Young, a dynamic company with a collaborative culture.
- Benefits: Competitive salary, free parking, and fun quarterly staff nights out.
- Why this job: Kickstart your career while gaining valuable work experience and a recognised qualification.
- Qualifications: Strong organisational skills and basic knowledge of Microsoft packages.
- Other info: 90% of apprentices secure permanent roles after completing their training.
Why Bar One Clothing?
Bar-One Clothing started in Queen Street, Glasgow in 1982 selling blank wholesale garments. Their director realised there was a gap in the market for quality screen printing and embroidery services so decided to expand and Bar One Clothing has gone from strength to strength. Now with 40 years of screen printing, embroidery and garment wholesale experience under our belt, they like to think they know a thing or two about supplying blank and decorated garments. With clients ranging from Sony, Disney, BBC, T in the Park, to top independent labels, their portfolio of work speaks for itself.
Overview:
Bar One Clothing have a great opportunity for a Digital Support Apprentice to work within the Finance Support Team.
What’s involved?
- Working in the finance support team as first response to all queries to customers and colleagues internal and external to provide support and guidance before passing on to the relevant team
- Becoming a superuser in the bespoke finance system Back Office to manage accounts and send out customer invoices and look at bank statements
- Utilising Office 365 for managing customer orders and tracker updates
- Utilising the Adobe System to send terms and conditions to clients and customers to sign
- Utilising Microsoft suite such as Excel for reporting and managing user requests
What do they need from you?
- Excellent communication skills, both written and verbally
- High attention to detail
- Great organisation skills and willing to learn
Salary: £16,380 per annum
Working week: 37.5 hours per week, Monday to Thursday 9am – 5:30pm
Benefits:
- Pension
- Full time role on completion of apprenticeship
Future prospects:
Upon successful completion of the apprenticeship, you will gain a full time role.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
Please note that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
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Digital Support Apprentice employer: QA Apprenticeships
Contact Detail:
QA Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ramage Young. Understand their values, projects, and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like organisational abilities and communication, align with what they’re looking for in a Digital Support Apprentice.
✨Tip Number 3
Show off your tech skills! Since this role involves using computerised systems, be ready to discuss your experience with Microsoft packages and any other relevant software. Maybe even bring examples of your work to demonstrate your proficiency.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Digital Support Apprentice
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can keep things running smoothly, just like we do at StudySmarter. Give examples of how you've managed tasks or projects in the past!
Be Friendly and Approachable: Since you'll be the first point of contact for clients, it's important to convey your friendly phone etiquette. Use a warm tone in your written application to show us that you can build rapport with both clients and colleagues.
Get Familiar with Microsoft Packages: Mention any experience you have with Microsoft Excel and Word. We love candidates who are comfortable with these tools, as they’re essential for formatting proposals and reports. If you’ve got any cool tricks up your sleeve, don’t hesitate to share!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join the team!
How to prepare for a job interview at QA Apprenticeships
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Digital Support Apprentice. Familiarise yourself with the Project Cost Management system and how it fits into the daily operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed tasks or projects. Be ready to discuss how you prioritise work and maintain attention to detail, as these are key traits they’re looking for.
✨Practice Your Communication Skills
As a first responder for customers, effective communication is crucial. Practice answering common interview questions out loud, focusing on clarity and friendliness. You might even want to role-play with a friend to simulate phone calls or in-person interactions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
