At a Glance
- Tasks: Join the Digital Support team, solving enquiries and managing job information.
- Company: Eliminate Ltd, a leading pest control service in Edinburgh.
- Benefits: Earn £17,000, enjoy 26 days holiday, plus a birthday day off!
- Other info: Receive dedicated support from a skills coach and mentor throughout your apprenticeship.
- Why this job: Kickstart your career with hands-on experience and a nationally recognised qualification.
- Qualifications: Passion to learn, good communication skills, driving licence is a bonus.
The predicted salary is between 17000 - 17000 £ per year.
Eliminate Ltd provide 24 hour pest control in Edinburgh and throughout Central Scotland, delivering routine, managed and emergency pest removal services when clients need them most. Eliminate are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Broxburn office.
Responsibilities:
- Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.
- Becoming a superuser in their FieldMotion – responsible for scheduling jobs and managing job information.
- Collaborating with the operations manager to support with creating and processing invoices through Quickbooks.
- Using Excel to organise and update sales information, recording and filing this information when appropriate.
- Supporting the accounts team through bookkeeping.
- Using Microsoft Packages as part of your daily routine, emailing with Outlook, Teams and Excel to update records and collaborate with clients.
What do they need from you?
- Someone passionate to learn.
- Someone determined.
- Someone with good aspiration & communication skills.
- Driving licence and own vehicle would be beneficial but not essential.
Salary: £17,000 per annum.
Working hours: Monday to Friday, 8am – 5pm.
Benefits: 26 days holiday (Plus Christmas and New Year). Additional day off for your birthday (Will be added to the Friday or Monday if falls on a weekend).
Future prospects: Potential of a full-time role on completion.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Support Apprentice in Broxburn employer: QA Apprenticeships
Eliminate Ltd is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Digital Support Apprentice in Broxburn, you will benefit from comprehensive training, mentorship, and the opportunity to gain a nationally recognised qualification while working in a dynamic team dedicated to providing essential pest control services across Central Scotland. With generous holiday allowances and the potential for a full-time role upon completion of your apprenticeship, Eliminate is committed to fostering a rewarding and meaningful career path for its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Support Apprentice in Broxburn
✨Tip Number 1
Get to know the company! Research Eliminate Ltd and their services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction, make sure you can clearly express your thoughts. Try mock interviews with friends or family to build confidence and get feedback.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with tools like Excel and Quickbooks before the interview. Being able to demonstrate your proficiency will set you apart and show that you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you're proactive and serious about landing this Digital Support Apprentice role. Don’t wait too long, as spots might fill up fast!
We think you need these skills to ace Digital Support Apprentice in Broxburn
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for learning and growing in the digital support field. Share any relevant experiences or projects that highlight your determination and eagerness to dive into this role.
Tailor Your Application:Make sure to customise your application to reflect the skills and responsibilities mentioned in the job description. Highlight your communication skills and any experience with tools like Excel, Quickbooks, or Microsoft Packages.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your main points stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at QA Apprenticeships
✨Know Your Stuff
Before the interview, make sure you understand what Eliminate Ltd does and how their Digital Support team operates. Familiarise yourself with their services and think about how your skills can contribute to their mission. This will show your genuine interest in the role.
✨Show Off Your Tech Skills
Since you'll be working with tools like FieldMotion, Quickbooks, and Excel, be prepared to discuss any relevant experience you have with these applications. If you’ve used similar software, share specific examples of how you’ve solved problems or improved processes.
✨Communicate Clearly
As a Digital Support Apprentice, communication is key. Practice explaining complex ideas simply and clearly. During the interview, listen carefully to questions and respond thoughtfully. This will demonstrate your ability to collaborate effectively with the team.
✨Ask Smart Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, the training process, or future projects. It shows that you're engaged and thinking about how you can fit into their plans.
