QA is seeking a strategic Service Delivery lead to own end-to-end client relationships and ensure delivery of learning solutions aligned with business objectives. You will drive service excellence, growth, and customer satisfaction while leading a high-performing team in a UK setting.
Responsibilities include stakeholder management with CRDs and Sales, resolving issues, ensuring quality and compliance, and developing Service Improvement Plans to deliver continuous improvements and value to
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Strategic Service Delivery Lead – Learning Solutions employer: QA-1
At QA, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 27 days of annual leave, dedicated development days, and a commitment to diversity, we empower our team members to thrive while delivering high-quality training in Microsoft applications. Join us in shaping the future of learning and enjoy the unique opportunity to enhance your skills in a dynamic, hybrid work environment.
