At a Glance
- Tasks: Grow customer relationships and maximise sales opportunities across diverse products.
- Company: Dynamic company in Manchester focused on client success and innovation.
- Benefits: Competitive salary, uncapped commission, 27 days leave, and personal development opportunities.
- Other info: Inclusive workplace with excellent career growth and learning opportunities.
- Why this job: Join a supportive team and make a real impact on client relationships.
- Qualifications: B2B sales experience and strong relationship-building skills required.
The predicted salary is between 35000 - 45000 € per year.
About The Role
Location: Manchester
Your Role: You’ll grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services.
Key Responsibilities
- Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral.
- Strong online presence via platforms such as LinkedIn to grow contact network and QA marketing reach.
- Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities.
- A level of client control in order to make sure client projects are delivered in scope and QA targets are delivered on time.
- Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements.
- Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
- Deliver high levels of customer service that lead to long-term commercial relationships.
- Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space.
- Uncover revenue opportunities through thorough exploration of clients' problems/needs.
- A wide lens view of OneQA opportunities and the ability to have initial dialogue across our portfolio.
Your Experience
- Track record of achieving sales targets.
- B2B sales experience.
- Working to tight deadlines where high level of accuracy is required.
- Experience of resolving or offering solutions to queries.
- Proficient in using IT systems e.g. Client Relationships Management systems.
- Understanding of consultative sales techniques.
- Understanding of procurement processes.
- Knowledge of how to build initial rapport and establish relationships with decision makers at a strategic level.
- Strong knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings.
What We Offer
- Sales Rewards: We offer competitive salary and an incentive‑based reward program, alongside an uncapped commission structure.
- Wellbeing & Benefits: 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays, Holiday Buying scheme, Medical cash plan, Wellhub, Cycle to Work scheme, Private Medical Insurance at corporate rates, Employee Assistance Programme, Employee Discounts, Benefit Hub, 3 Development days, 2 Charity days per year, Pension Scheme, Early Friday Finish at 4pm.
Personal Growth
Learning and opportunity is at the core of what we do – and that applies to you too! You’ll have the unique opportunity to develop your skills on our QA‑authored courses in the latest tech. You can also delve deep into our world‑class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol in a degree or masters programme to enhance your skillset or learn new things.
Our People & EEO
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
Client Relationship Manager employer: QA-1
As a Client Relationship Manager in Manchester, you'll thrive in a dynamic work culture that prioritises personal growth and inclusivity. With competitive salaries, an uncapped commission structure, and generous benefits including 27 days of annual leave and early finishes on Fridays, we empower our employees to excel while fostering long-term relationships with clients. Join us to develop your skills through world-class training and enjoy a supportive environment that values diversity and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your skills in client relationship management. Connect with industry professionals and engage with their content to expand your network.
✨Tip Number 2
Practice your pitch! When you land that interview, be ready to discuss how you've successfully managed client relationships in the past. Use specific examples to demonstrate your ability to meet targets and deliver results.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After meetings or interviews, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight your B2B sales experience and any track record of hitting targets. We want to see how you've successfully built relationships and closed deals in the past!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Client Relationship Manager role. We love seeing candidates who put in the effort!
Be Personable:Since this role is all about building relationships, let your personality shine through in your application. Share stories or examples that showcase your ability to connect with clients and stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at QA-1
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will help you discuss how you can leverage them to meet client needs and drive sales. Be ready to share examples of how you've successfully used similar products in past roles.
✨Master the Art of Relationship Building
Since this role focuses on client relationships, think about your past experiences where you've built rapport with clients or stakeholders. Prepare specific examples that showcase your ability to connect with decision-makers and how those relationships led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific client situations or challenges. Think through potential scenarios related to client management and be ready to explain your thought process and the steps you would take to resolve issues effectively.
✨Showcase Your Sales Achievements
Be prepared to discuss your track record in achieving sales targets. Bring quantifiable results to the table, such as percentage increases in sales or successful projects you've managed. This will demonstrate your capability and confidence in driving results.
