At a Glance
- Tasks: Build and nurture relationships with senior stakeholders to drive new business opportunities.
- Company: Join QA, the largest tech training company in the UK, known for its inclusive culture.
- Benefits: Enjoy competitive salary, uncapped commission, 27 days leave, and wellness perks.
- Other info: Embrace diversity and enjoy personal growth with tailored learning opportunities.
- Why this job: Make a real impact by influencing C-level clients and driving strategic growth.
- Qualifications: Proven sales experience with enterprise clients and strong relationship-building skills.
The predicted salary is between 60000 - 80000 € per year.
About The Role
Location: Manchester
Responsibilities:
- Identify, liaise and influence a range of stakeholders including c‑level contacts within customers to maximise high value, long‑term sales opportunities and account yield.
- Prospect for new revenue streams whilst maintaining and growing existing lines of revenue.
- Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients.
- Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities.
- Prepare and lead large‑scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end.
- Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics.
- Deliver the highest levels of customer service which lead to long‑term, commercial relationships at a senior and strategic level.
- Develop a strong knowledge of QA’s competitive offerings to ensure optimum positioning within your defined market space with the ability to lead customer engagement across all OneQA Service lines.
- Responsible for uncovering revenue opportunities across OneQA offering and working closely with the wider senior sales teams to maximise them.
- Account Planning including the Development of long and short term strategic plans for clients.
- Directing all client engagement directly or via a small team.
Experience:
- Experience influencing and presenting to those at CXO level.
- Track record of achieving sales targets through a wide range of products and into Enterprise clients.
- Experience of B2B sales using a large sales offering.
- Experienced in working effectively to deliver targets through cross functional teams.
- Experience of selling services and solutions.
- Proficient in using IT systems e.g. client relationship management systems.
- Consultative sales techniques.
- Broad awareness of competitor landscape.
- Demonstrable track record of being able to develop, maintain and grow senior stakeholder relationships to grow new revenue lines and strengthen overall position.
- Understanding of enterprise customers purchasing processes.
- Understanding of how to effectively coach and mentor team members.
About Us
What We Offer:
- Sales Rewards: But it’s not all work and no play. At QA, we love to celebrate success and recognise our people. We offer competitive salary and an incredible incentive‑based reward program, alongside an uncapped commission structure.
- Wellbeing & Benefits: 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays, Holiday Buying scheme, Medicash plan, Wellhub, Cycle to Work scheme, Private Medical Insurance at corporate rates, Employee Assistance Programme, Employee Discounts, Benefit Hub, 3 Development days, 2 Charity days per year, Pension Scheme, Early Friday Finish at 4pm.
Personal Growth:
Learning and opportunity is at the core of what we do – and that applies to you too! You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world‑class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
Our People:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
A Little About QA:
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.
Our Mission:
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort‑based modalities to apply skills at pace and at scale. Our unique end‑to‑end learning solutions draw from deep expertise across Apprenticeships, Instructor‑led training, Self‑paced Learning and Blended Learning.
Client Relationship Director employer: QA-1
At QA, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Manchester that celebrates success and prioritises employee wellbeing. With competitive salaries, an uncapped commission structure, and extensive professional development opportunities, including access to cutting-edge training and a commitment to diversity and inclusion, we empower our employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Relationship Director role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Know their services, competitors, and recent news. This will help you impress the hiring managers and show them you're genuinely interested.
✨Tip Number 3
Practice your pitch! You’ll need to present your experience and how it aligns with the role. Make sure you can confidently discuss your past successes in influencing stakeholders and driving revenue.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Relationship Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with client relationships and sales. We want to see how your skills align with the role of Client Relationship Director, so don’t hold back on showcasing your achievements!
Showcase Your Stakeholder Skills:Since this role involves liaising with C-level contacts, it’s crucial to demonstrate your ability to influence and build relationships. Use specific examples from your past experiences to illustrate how you've successfully managed senior stakeholders.
Be Data-Driven:Mention your proficiency in using sales MI data and CRM systems like Microsoft Dynamics. We love candidates who can analyse data to identify growth opportunities, so share any relevant experiences that showcase your analytical skills.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at QA-1
✨Know Your Stakeholders
Before the interview, research the company and its key stakeholders. Understand their roles and how they influence decision-making. This will help you demonstrate your ability to liaise with C-level contacts and show that you can effectively nurture relationships.
✨Showcase Your Sales Success
Prepare specific examples of how you've achieved sales targets in the past, especially in B2B environments. Be ready to discuss your consultative sales techniques and how you've successfully developed new revenue streams from existing clients.
✨Master the Art of Presentations
Since you'll be leading large-scale bids and proposals, practice your presentation skills. Use clear, concise language and focus on how you can meet customer requirements. Consider preparing a mock presentation to showcase your ability to engage stakeholders effectively.
✨Familiarise Yourself with CRM Tools
As proficiency in IT systems is crucial, brush up on your knowledge of client relationship management systems like Microsoft Dynamics. Be prepared to discuss how you've used data to prioritise opportunities and drive account growth in previous roles.
