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For Companies At a Glance
- Tasks: Lead a team to enhance customer supply processes and drive performance.
- Company: Join PZ Cussons, a brand committed to sustainability and community wellbeing.
- Benefits: Full-time role with opportunities for growth and development in a supportive environment.
- Why this job: Make a real impact in supply chain management while building strong customer relationships.
- Qualifications: Degree in Supply Chain or related field; leadership and process improvement experience required.
- Other info: Diverse workplace that values inclusion and offers career advancement opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are PZ Cussons. Our purpose is For everyone, for life, for good. Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well‑loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
About the Role
We are looking for a People Leader who is commercially minded and has a good track record within Supply Chain and Process Improvement to join our Customer Supply team. While leading a team of Customer Supply Coordinators to deliver our KPI targets such as Customer Service Level and Case Fill, you will be driving excellent customer relationships and acting as the key point of contact for the business units the team looks after.
- Leading and coaching a team of Customer Supply Coordinators.
- Managing team performance and driving KPIs (CSL/Case Fill/Load Utilisation/Engagement).
- Acting as the point of escalation for team queries.
- Communicating opportunities and risks to stakeholders.
Key Skills
- Good track record of supply chain experience.
- People leadership experience.
- Adherence to BEST Behaviours (Bold, Energetic, Striving, Together).
- Commercially minded.
- Process improvement experience.
- Knowledge of Microsoft Excel and SAP.
- Ability to build strong relationships.
Knowledge / Qualifications
- Degree in Supply Chain, Business, Logistics, or related field; postgrad (e.g. MSc, MBA) preferred.
- Strong expertise in supply chain and S&OP/IBP processes.
- Proven leadership in managing and developing cross‑functional teams.
- Skilled in ERP systems (e.g. SAP), forecasting tools, and data analytics.
- Commercially aware with experience in customer collaboration.
- Strong analytical, strategic thinking and problem‑solving skills.
- Excellent communication and stakeholder engagement abilities.
Technical / Professional Experience
- Experience in Customer Supply and S&OP/IBP processes.
- Proven track record of leading cross‑functional supply chain or commercial teams.
- Demonstrated success in driving process improvements and systems optimisation.
- Managing through your team for best‑in‑class customer relationships and collaborating with retail partners.
- Skill interpreting data to influence strategic decisions and performance outcomes.
- Familiarity with FMCG or similar fast‑paced, customer‑driven environments.
Equal Opportunities
At PZ Cussons, we value diversity and make sure everyone feels included. We welcome applicants from all backgrounds. If you need extra support during this process, please inform us so that we can accommodate your needs appropriately.
PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!
Customer Supply Manager in Manchester employer: PZ Cussons
Contact Detail:
PZ Cussons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Supply Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Supply Manager role. Highlight your supply chain experience and any leadership roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you embody our BEST Behaviours. Show us your personality and what makes you a great fit for our team.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive KPIs and improve processes. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PZ Cussons
✨Know Your Supply Chain Stuff
Make sure you brush up on your supply chain knowledge, especially around S&OP/IBP processes. Be ready to discuss your past experiences and how they relate to the role. This will show that you’re not just a good fit but also genuinely interested in the field.
✨Show Off Your People Skills
As a Customer Supply Manager, you'll be leading a team, so highlight your people leadership experience. Prepare examples of how you've successfully managed teams and driven performance. This will demonstrate your ability to lead and inspire others.
✨Be Commercially Minded
PZ Cussons is looking for someone who understands the commercial side of things. Think about how you can contribute to customer collaboration and improving relationships. Bring specific examples of how you've done this in the past to the table.
✨Excel at Excel
Since knowledge of Microsoft Excel and SAP is key, make sure you're comfortable discussing how you've used these tools in your previous roles. You might even want to prepare a few scenarios where data analysis led to strategic decisions or process improvements.
