IT Technical Delivery Analyst

We are PZ Cussons. Our purpose is For everyone, for life, for good.
Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.
Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well‑loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Position Snapshot

Job title: IT Technical Delivery Analyst

Location: Manchester

Contract type: Permanent

Who Are We

PZ Cussons is an international consumer goods business, headquartered in Manchester, UK. We employ just under 2500 people across our operations in Europe, North America, Asia‑Pacific and Africa. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well‑loved brands include Carex, Childs Farm, Cussons Baby, Imperial Leather, Morning Fresh, Original Source, Premier, Sanctuary Spa and St. Tropez. Sustainability and the wellbeing of our employees and communities everywhere are at the heart of our business model and strategy, captured by our purpose: For Everyone, For Life, For Good. If you want to join a business in transformation with exciting growth plans and the opportunity to work flexibly and early finish every Friday, apply to work for us today.

The Role

We are looking for a technically minded Project Manager with hands‑on experience in infrastructure or platform environments and a passion for delivery. This is a development role aimed at individuals with a foundation in IT project coordination or technical delivery who are ready to step up into larger‑scale infrastructure programmes. Based in our Technical Operations team, you’ll work alongside engineering leads and senior project stakeholders on key initiatives involving Azure, Windows, Active Directory, M365, and virtualised platforms. You\’ll play a vital role in planning, coordinating, and supporting project delivery across global markets.

You’ll be expected to work both independently and collaboratively with delivery partners to drive forward infrastructure initiatives. This includes taking ownership of defined workstreams, coordinating with external vendors and internal stakeholders, and ensuring outcomes are delivered in line with expectations. A structured, proactive approach and the ability to build effective working relationships are key to success in this role.

You’ll bring analytical thinking, attention to detail, and the ability to connect technical requirements to project outcomes. While this is not a purely technical or engineering role, a solid grasp of infrastructure environments is essential. This role offers strong progression potential and the opportunity to build skills in full lifecycle project delivery, platform readiness analysis, service transition, and cross‑functional coordination.

This role reports to the Head of Technical Operations and will work closely with experienced project managers, service leads, and engineers. It provides exposure to infrastructure delivery across multiple geographies and technologies, with scope to build deeper delivery capability over time.

Key Accountabilities

• Project Support & Coordination: Assist in managing infrastructure project workstreams from planning through to implementation. Track actions, coordinate updates, and support delivery against agreed milestones.
• Technical Delivery Support: Work closely with engineering teams to understand dependencies, assist with scheduling, and support environment readiness across Azure, M365, and endpoint platforms.
• Analytical Activities:
  • Perform light‑touch analysis of infrastructure data (e.g. Azure cost reports, Intune dashboards, asset readiness).
  • Support feasibility checks and service readiness assessments before project deployment.
  • Develop basic dashboards or trackers to monitor delivery progress, risks, or service adoption.
• Project Documentation: Maintain project plans, RAID logs, and change logs. Assist in preparing steering pack content and regular updates for governance forums.
• Stakeholder Engagement: Communicate effectively with internal teams, service leads, and external vendors. Help facilitate alignment between business requirements and technical outcomes.
• Governance & Reporting: Support governance processes by updating delivery metrics, logging risks, and ensuring required documentation is kept up to date.
• Service Transition Support: Contribute to knowledge transfer, documentation handover, and the operational readiness process in collaboration with service and support teams.

Skills and Experience

• Experience in an infrastructure‑related IT role or junior project management/coordination position.
• Familiarity with IT infrastructure concepts: cloud platforms (preferably Azure), Windows Server, AD, M365, networking, or endpoint services.
• Basic experience in managing tasks, tracking progress, and coordinating between teams in a structured environment.
• Exposure to project delivery methodologies (e.g. Prince2, Agile), with a desire to develop further.
• Strong organisational skills with the ability to manage competing priorities and track multiple deliverables.
• Analytical mindset with confidence using Excel, basic reporting tools, or dashboards (Power BI familiarity is a plus).
• Clear communication style, both written and verbal.
• A proactive and curious approach, with a desire to develop into a more senior delivery role over time.

Equal Opportunities

At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers.
Please note that we are not able to offer visa sponsorship or assist with relocation support for this role. Applicants must have the right to work in the country where this role is located before applying.
If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!