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- Tasks: Manage demand forecasts and collaborate with various teams to enhance supply chain efficiency.
- Company: Join PZ Cussons, a leading brand committed to sustainability and community wellbeing since 1884.
- Benefits: Enjoy a permanent role with opportunities for growth in a supportive and inclusive environment.
- Why this job: Be part of an exciting team that drives success in well-loved brands like Carex and St. Tropez.
- Qualifications: 2+ years in commercial planning, strong Excel skills, and a solid understanding of supply chain principles required.
- Other info: This role is based in Manchester; applicants must have the right to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
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We are PZ Cussons. Our purpose is For everyone, for life, for good.
Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.
Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
We are PZ Cussons. Our purpose is For everyone, for life, for good.
Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.
Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
POSITION SNAPSHOT
Job Title: Customer Collaboration Manager
Location: Manchester
Contract Type: Permanent
We have a fantastic opportunity for a Customer Collaboration Manager to join our Supply and Demand team here at PZ Cussons, on a Permanent Full-Time basis.
This is an ideal opportunity for any supply chain/operations professional who is looking for a role that will allow them to thrive on translating data into meaningful and impactful insights, managing multiple projects that collaborate with a diverse range of stakeholders across functions and externally, and want to be part of an evolving and exciting team that delivers success within an industry-leading company with well known and loved brands!
The Role:
We are looking for an attentive and detail-oriented individual with clear communication and interpersonal skills, who is able to display strong decision making and has a deep understanding of Supply chin and Forecasting principles. You will be reporting to the Senior Customer Collaboration Manager, and you will be working with the rest of the Customer Collaboration team as the interface between the Customer Supply Chain and the business, hosting regular forecasting review meetings and be the integration point into the sales and commercial organisation.
Duties/Accountabilities:
Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
Interact with sales, marketing, and customer collaborative contacts to understand demand forecast drivers.
Use the Demand Planning software as the primary forecasting system tool.
Provide input to the Supply Planning organisation to support developing inventory strategies on existing items, new products, and product phase-outs.
Develop and maintain a suite of reports/templates to be used in the IBP (Integrated Business Planning) process to analyse Forecast Changes, YOY movements.
IBP Process – challenge the ways of working to improve the quality of information/analysis in the various forums (Commercial Planning Meeting, Forecast Consensus Meeting).
Prepare and Maintain relevant Customer Specific Reports to include Stock Holding, Sales Data and Stock Cover where appropriate
Track, review and publish promotional sales performance and promotional evaluations for the customers allocated
Track, review and action on shelf availability numbers for the customers allocated
Support the JSCP’s for the customers allocated
Key Attributes/Skills:
Minimum 2 years commercial planning within FMCG
IT literate with experience of MS office applications
Intermediate or advanced Excel skills essential
SAP APO (Advanced Planner and Optimizer) experience essential
Deep understanding of Supply Chain and Forecasting principles
Strong communication and excellent interpersonal skills. Comfortable liaising with individuals at all levels
Excellent attention to detail
Able to work to strict deadlines and remain calm under pressure
Please note that we are not able to offer visa sponsorship or assist with relocation support for this role. Applicants must have the right to work in the country where this role is located before applying.
Equal Opportunities:
At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers.
If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.
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Customer Collaboration Manager employer: PZ Cussons
Contact Detail:
PZ Cussons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Collaboration Manager
✨Tip Number 1
Familiarise yourself with PZ Cussons' core values and sustainability initiatives. Understanding their commitment to wellbeing and community will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your knowledge of demand forecasting and supply chain principles. Be prepared to discuss specific examples from your past experience where you've successfully managed forecasts or collaborated with cross-functional teams.
✨Tip Number 3
Network with current or former employees of PZ Cussons on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Customer Collaboration Manager role.
✨Tip Number 4
Prepare to demonstrate your proficiency in Excel and SAP APO during the interview. Consider bringing examples of reports or analyses you've created in the past to showcase your technical skills and attention to detail.
We think you need these skills to ace Customer Collaboration Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Customer Collaboration Manager position. Tailor your application to highlight relevant experience in supply chain and forecasting principles.
Highlight Relevant Skills: In your CV and cover letter, emphasise your skills in data analysis, communication, and project management. Mention any experience with demand planning software and your proficiency in Excel, as these are crucial for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your professional journey. Explain how your background aligns with PZ Cussons' values and mission, particularly in sustainability and community wellbeing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at PZ Cussons
✨Understand the Company Values
Before your interview, make sure you understand PZ Cussons' commitment to sustainability and wellbeing. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of 'For everyone, for life, for good'.
✨Showcase Your Data Skills
As a Customer Collaboration Manager, you'll need to translate data into insights. Be ready to share examples from your past experience where you've successfully used data analysis to drive decisions or improve processes.
✨Prepare for Cross-Functional Collaboration
This role involves working with various teams. Think of instances where you've collaborated with different departments, and be ready to explain how you navigated challenges and achieved successful outcomes.
✨Demonstrate Attention to Detail
Given the importance of accuracy in demand forecasting, prepare to discuss how you ensure precision in your work. You might want to share specific techniques or tools you use to maintain high standards in your reports and analyses.
