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- Tasks: Lead a team to drive customer supply KPIs and enhance relationships with stakeholders.
- Company: Join PZ Cussons, a leading consumer goods company with a focus on sustainability.
- Benefits: Flexible working, diverse culture, and opportunities for personal growth.
- Why this job: Be part of a transformative team making a real impact in the consumer goods industry.
- Qualifications: Degree in Supply Chain or related field; leadership and supply chain experience required.
- Other info: Inclusive environment valuing diversity and unique perspectives.
The predicted salary is between 36000 - 60000 £ per year.
We are PZ Cussons. Our purpose is For everyone, for life, for good. Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.
PZ Cussons is a FTSE250 listed consumer goods business, headquartered in Manchester, UK. We employ around 2,600 people across our operations in Europe, North America, Asia-Pacific and Africa. Sustainability and the wellbeing of our employees and communities everywhere are at the heart of our business model and strategy, and captured by our purpose: For everyone, for life, for good.
If you want to join a business in transformation with exciting growth plans and the opportunity to work flexibly, apply to work for us today.
We have a fantastic opportunity for a Customer Supply Manager to join our Supply and Demand team here at PZ Cussons on a 12 month fixed term contract. This is an ideal opportunity for any supply chain/operations professional who is looking for a role that will allow them to thrive on translating data into meaningful and impactful insights, managing multiple projects that collaborate with a diverse range of stakeholders across functions and externally, and want to be part of an evolving and exciting team that delivers success within an industry-leading company with well known and loved brands!
The role: We have an exciting opportunity for a Customer Supply Manager to join our business! We are looking for a People Leader who is commercially minded and has a good track record within Supply Chain and Process Improvement to join our Customer Supply team here at PZ Cussons. While leading a team of Customer Supply Coordinators in guiding them to deliver our KPI targets (such as Customer Service Level and Case Fill), you will be driving excellent customer relationships and act as the key point of contact for the business units the team looks after.
- Driving Customer Supply KPIs – CSL/Case Fill/Load Utilisation/Case fill/Engagement
- Coach, develop, manage performance of team
- Point of escalation for team queries
- Communicating opportunities/risks to stakeholders
Key Skills:
- A good track record of supply chain experience
- People leadership experience
- BEST Behaviours (Bold, Energetic, Striving, Together)
- Commercially Minded
- Process Improvement experience
- Knowledge, understanding and use of Microsoft Excel and SAP
- Ability to build strong relationships
Knowledge/Qualifications:
- Degree in Supply Chain, Business, Logistics, or related field; postgrad (e.g. MSc, MBA) preferred.
- Strong expertise in supply chain and S&OP/IBP processes.
- Proven leadership in managing and developing cross-functional teams.
- Skilled in ERP systems (e.g. SAP), forecasting tools, and data analytics.
- Commercially aware with experience in customer collaboration.
- Strong analytical, strategic thinking, and problem-solving skills.
- Excellent communication and stakeholder engagement abilities.
Technical/Professional Experience:
- Experience in Customer Supply, and S&OP/IBP processes.
- Proven track record of leading cross-functional supply chain or commercial teams.
- Demonstrated success in driving process improvements and systems optimisation.
- Experience managing through your team for best-in-class customer relationships and collaborating with retail partners.
- Skilled in interpreting data to influence strategic decisions and performance outcomes.
- Familiarity with FMCG or similar fast-paced, customer-driven environments.
Equal Opportunities: At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers. If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.
Customer Supply Manager - 12 Month Fixed Term Contract in Manchester employer: PZ Cussons PLC
Contact Detail:
PZ Cussons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Manager - 12 Month Fixed Term Contract in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching PZ Cussons and understanding their values. Be ready to discuss how your experience aligns with their mission of sustainability and community wellbeing.
✨Tip Number 3
Showcase your skills! Bring examples of how you've driven process improvements or managed teams effectively. Use data to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the PZ Cussons family.
We think you need these skills to ace Customer Supply Manager - 12 Month Fixed Term Contract in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Supply Manager role. Highlight your supply chain experience and any leadership roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our purpose of 'For everyone, for life, for good'. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven process improvements or enhanced customer relationships in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PZ Cussons PLC
✨Know Your Supply Chain Stuff
Make sure you brush up on your supply chain knowledge, especially around S&OP/IBP processes. Be ready to discuss how you've driven process improvements in the past and how you can apply that experience to PZ Cussons.
✨Show Off Your People Skills
As a Customer Supply Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed teams before. Highlight your ability to build strong relationships with stakeholders and how you’ve coached others to achieve their KPIs.
✨Get Familiar with Their Brands
PZ Cussons has some well-loved brands like Carex and St. Tropez. Do your homework on these products and think about how your role could impact their success. This shows your genuine interest in the company and its mission.
✨Excel at Excel
Since the job requires knowledge of Microsoft Excel and SAP, make sure you're comfortable discussing your experience with these tools. Be prepared to share specific examples of how you've used data analytics to influence decisions in your previous roles.
