Salary: Competitive + Full Benefits Package
About the Role:
We are supporting a leading professional services organisation undergoing a major digital transformation, seeking an experienced SAP Service Delivery Manager to lead the operational stability, optimisation, and ongoing evolution of a complex SAP S/4HANA environment.
This role is responsible for ensuring high-quality day-to-day SAP service delivery, managing incident and change demand, overseeing enhancements, and supporting strategic transformation initiatives including readiness for SAP RISE.
You will lead a team of SAP analysts and developers, driving performance, accountability, and continuous improvement across the estate.
Key Responsibilities:
- Lead, coach, and manage a team of SAP specialists across BAU and project delivery
- Allocate resources across support, enhancements, audits, and transformation workstreams
- Own end-to-end SAP S/4HANA service availability, performance, and stability
- Oversee month-end, year-end, and critical business cycle support activities
- Manage vendor relationships including AMS, hosting providers, and auditors
- Ensure robust technical documentation across system landscapes and integrations
- Prioritise configuration changes, enhancements, fixes, and transport management
- Govern change and release processes in line with CAB procedures
- Support system health management including upgrades, patching, and performance tuningDrive cross-functional collaboration across Finance, HR, MM, Integration, and Basis areas
Candidate Profile:
We are looking for an experienced SAP leader who thrives in complex, regulated environments and can balance operational excellence with strategic delivery.
You will bring:
- Proven experience managing SAP teams in enterprise environments
- Strong operational understanding of SAP S/4HANA (on-prem)
- Experience across FICO and HCM modules
- Background in high-availability, audit-heavy environments
- Strong stakeholder management and leadership capability
- Ability to prioritise across competing business and technical demands
Technical Skills:
- SAP FICO & HCM
- SAP integrations (PI/PO or equivalent middleware)
- User access / authorisations / workflows
- Transport and release management (CAB processes)
- ITIL-aligned service management frameworks
What Our Client Offers:
- Competitive salary and benefits package
- Flexible hybrid working model
- Strong focus on professional development and career progression
- Collaborative and supportive team culture
- Opportunity to contribute to a major SAP transformation programme
- Exposure to enterprise-scale systems and strategic initiatives
About Us:
We are a recruitment partner specialising in mid to senior-level appointments across Technology, Digital, and Enterprise Systems. We work closely with leading organisations to connect high-impact talent with roles that drive transformation, innovation, and long-term growth.
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SAP Manager in Birmingham employer: PYVITAL Ltd
As a leading UK law firm, we pride ourselves on being an excellent employer that fosters a collaborative and dynamic work culture. Our Business Managers play a pivotal role in driving strategic initiatives within the Real Estate division, benefiting from comprehensive training and development opportunities, hybrid working arrangements, and the chance to influence key business decisions. With a focus on operational excellence and continuous improvement, we offer a supportive environment where your contributions are valued and career progression is encouraged.
