Sales Estimator in West Bromwich

At FireGlass, we supply certified fire-resistant glazing solutions – cut to size, ready to install, and tailored to your project. With fast delivery, reliable service, and a clear focus on safety, we help protect what matters most. That's the Fire Glass Promise - safety, quality, and service you can trust.

Join us in our mission to build a workplace where everyone feels they belong, where their differences are celebrated, and where they can thrive personally and professionally. We are committed to fostering a culture that celebrates diversity, equity, and inclusion. We believe that diverse perspectives and experiences drive innovation and creativity, and we are dedicated to creating an inclusive environment where all employees feel valued, respected, and empowered. We welcome applicants of all backgrounds, identities, and abilities. Our hiring decisions are based on qualifications, merit, and business needs. We strive to remove barriers to employment and provide equal opportunities for advancement and growth within our company.

As an organization, we actively work to challenge bias and discrimination in all its forms. We are committed to continuous learning and improvement, ensuring that our policies, practices, and programs promote diversity, equity, and inclusion at every level.

Fire Glass Limited is one of UK's leading manufacturers, suppliers, and glaziers of fire and acoustic glass and is looking to appoint a full-time Sales Estimator at their Midlands branch based in Oldbury. The successful applicant would also receive training in different aspects of the glass trade with the opportunity to learn a new skill set and progress within the company.

Your Tasks

• To collate all details to successfully submit a relevant and accurate quotation to our customers within 24 – 48 hours from receipt of their enquiry.
• To check the suitability and application of the product that the customer has specified and offer a more suitable product to achieve the same result.
• To calculate costs by referring to existing customer price lists whilst achieving satisfactory margins.
• To raise an accurate quotation using our order processing/estimating package "G-Trak" and record all relevant information within CRM.
• To log and track all quotations and carry out a "follow up courtesy call" in line with company Estimators Procedures.
• Liaise with sales team to follow quotation to its conclusion.
• To work closely with the Sales Representative in identifying new prospects and customers and recording contact and progress on our CRM system.
• Maintaining adequate records, keeping an up to date filing system for all quotations, in line with company Estimators procedures.
• Operate a variety of standard office machines, including PC, software such as Microsoft Office, phone, fax, and photocopying machine.
• Maintain customer confidence and protect operations by keeping information confidential at all times.
• Contribute to team efforts by helping and assisting work colleagues to achieve goals.
• Send standard letters and reports as required.
• Establish and maintain effective working relationships with co‐workers, supervisors and customers.
• Pursue personal development of skills and knowledge necessary for the effective performance of the role.
• Undertake any other duties commensurate to the role as and when required.

Your Profile

• Demonstrate a broad knowledge of fire glass products, techniques, rules and regulations; use this knowledge to drive sales.
• Able to identify current and prospective sales opportunities, and manage relationships with existing and new customers.
• Exhibit a solid knowledge of the principles and practices of sales, with an ability to open, negotiate, and close a sale.
• Have excellent interpersonal skills with exceptional influencing and negotiation skills.
• Exercise initiative and independence while working as part of a team to meet tight deadlines and agreed targets.
• Demonstrate sound IT skills, including a working knowledge of Microsoft Office packages.
• Analyse, record, and report data efficiently and accurately.
• Create management information and report writing as required.
• Provide exceptional customer service and care.
• Contribute to and develop business plans which align with company goals.
• Show an awareness of and commitment to equality of opportunity.
• Understand equalities in the workplace.
• Have relevant experience in sales and customer account management.
• Possess necessary qualifications or equivalents.

We Offer

• Birthday Holiday – One extra holiday in your birthday month.
• Cycle Scheme – Employees save money on a new bike of choice and accessories.
• Workwear – High‐quality workwear and protective clothing will be provided.
• Team Events and Workshops – Regular team and company events to support social projects, strengthen team spirit, and celebrate successes.