At a Glance
- Tasks: Prepare quotes and support the sales team in delivering excellent customer service.
- Company: Join FireGlass, a leader in fire-resistant glazing solutions with a focus on safety and quality.
- Benefits: Enjoy team events, a birthday holiday, and a supportive work culture.
- Other info: Full training provided; we celebrate diversity and inclusion in our workplace.
- Why this job: Kickstart your career in a dynamic environment where your contributions truly matter.
- Qualifications: Good IT skills, strong communication, and a willingness to learn.
The predicted salary is between 20000 - 25000 € per year.
Location: Oldbury, United Kingdom
At FireGlass, we supply certified fire-resistant glazing solutions – cut to size, ready to install, and tailored to your project. With fast delivery, reliable service, and a clear focus on safety, we help protect what matters most. That's the Fire Glass Promise – safety, quality, and service you can trust.
Join us in our mission to build a workplace where everyone feels they belong, where their differences are celebrated, and where they can thrive personally and professionally. We are committed to fostering a culture that celebrates diversity, equity, and inclusion. We believe that diverse perspectives and experiences drive innovation and creativity, and we are dedicated to creating an inclusive environment where all employees feel valued, respected, and empowered. We welcome applicants of all backgrounds, identities, and abilities. Our hiring decisions are based on qualifications, merit, and business needs. We strive to remove barriers to employment and provide equal opportunities for advancement and growth within our company.
Tasks
- Preparing accurate and timely quotations for customers and saving all quotation documents to the appropriate customer folder within the cloud-based IMS.
- Presenting prepared quotations professionally and ensuring all written communication is recorded and maintained accurately within the relevant customer folder on the IMS.
- Logging and tracking quotations using G Track software and carrying out follow-up courtesy calls to support the sales process and improve conversion opportunities.
- Liaising closely with the sales team to monitor quotations through to conclusion and support a smooth and professional customer journey.
- Working alongside the Sales Representative to follow up customer enquiries when required and provide responsive, high-quality service.
- Developing knowledge of glass processing products, specifications, and customer requirements in order to produce accurate estimates and build confidence in the role.
- Full training will be provided in all relevant software programmes, internal systems, and estimating procedures.
- Reporting requirements and further details of the role will be discussed at interview.
Profile
- Good IT skills, including Microsoft Office.
- Ability to analyse and record data accurately.
- Strong customer service skills.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to learn new systems and processes.
- Awareness of equality and professionalism in the workplace.
- Ability to organise workload and manage multiple tasks.
- Willingness to learn about glass products, estimating and internal systems.
- Strong attention to detail and accuracy.
Benefits
- Celebrate Success: We organise team and company events at regular intervals because a strong company relies on a strong team.
- Birthday Holiday: One extra holiday in your birthday month.
We look forward to receiving your application!
FireGlass UK Ltd. 24-26 Hainge Road, Tividale, Oldbury, West Midlands B69 2NH, United Kingdom
Sales Estimator - Trainee employer: Pyroguard Ltd., part of the Technical Fire Safety Group.
At FireGlass, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion, creating a workplace where every employee can thrive. Located in Oldbury, our supportive work culture is complemented by comprehensive training for the Sales Estimator - Trainee role, ensuring you gain valuable skills while enjoying unique benefits like a birthday holiday and regular team events that celebrate success. Join us to be part of a mission-driven team dedicated to safety, quality, and service excellence.
Contact Detail:
Pyroguard Ltd., part of the Technical Fire Safety Group. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Estimator - Trainee
✨Tip Number 1
Get to know the company before your interview! Research FireGlass and their mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong customer service is key for this role, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people at FireGlass. Plus, it shows you’re proactive and keen to join the team.
We think you need these skills to ace Sales Estimator - Trainee
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Estimator - Trainee role. Highlight any relevant experience or skills that match what we're looking for, like customer service or IT skills. This shows us you’re genuinely interested in the position!
Show Off Your Attention to Detail:Since accuracy is key in this role, give examples in your application that demonstrate your attention to detail. Whether it’s a project you worked on or a task you completed, let us know how you ensured everything was spot on!
Communicate Clearly:We love clear and concise communication! When writing your application, make sure your language is straightforward and professional. This will help us see your strong communication skills right from the start.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Pyroguard Ltd., part of the Technical Fire Safety Group.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of glass processing products and specifications. Understanding the basics will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers and supporting the sales process, be prepared to share examples of how you've provided excellent customer service in the past. Highlighting your communication skills and ability to handle inquiries will set you apart.
✨Get Familiar with the Tools
FireGlass uses specific software like G Track for logging and tracking quotations. If you have experience with similar tools or are willing to learn, mention it during the interview. This shows your readiness to adapt and thrive in their environment.
✨Embrace Diversity and Inclusion
FireGlass values a diverse workplace, so be sure to express your appreciation for different perspectives and experiences. Sharing how you can contribute to an inclusive culture will resonate well with the interviewers and align with their mission.
