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- Tasks: Lead the floor with confidence, delivering exceptional service and mentoring junior team members.
- Company: Exciting new restaurant in Borough, showcasing refined Greek flavours and a vibrant atmosphere.
- Benefits: Up to £17 per hour, paid holidays, staff meals, discounts, and team socials.
- Why this job: Join a dynamic team and work alongside Michelin-level chefs in a fun environment.
- Qualifications: Experience as a senior waiter or section leader with a passion for hospitality.
- Other info: Clear career progression opportunities and a diverse, inclusive culture.
The predicted salary is between 13 - 17 £ per hour.
A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we are building a flagship team to help shape one of London’s most exciting new restaurants.
As a Head Waiter/Waitress at Pyro, you will be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You will play a central role in shaping the rhythm and standard of each service.
Key Responsibilities- Lead your section with confidence, delivering warm and polished service.
- Act as a role model on the floor, setting the tone for exceptional guest experiences.
- Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.
- Support and coach junior team members, helping raise team standards across service.
- Maintain pace and communication with the kitchen to keep service smooth and energetic.
- Handle guest feedback professionally and ensure every table leaves feeling looked after.
- Help create an atmosphere that’s upbeat, efficient and enjoyable.
- Experience as a senior waiter or section leader in a premium or high-volume setting.
- Confidence in leading a section and supporting junior team members.
- Strong product knowledge and the desire to keep learning.
- Passion for hospitality and a team-first mindset.
- Good communication and a calm, collected presence under pressure.
- Up to £17 per p/h
- 5.6 weeks paid holiday (inclusive of public holidays)
- Staff meals during shifts
- Staff discounts and team socials
- Opportunities to grow into supervisory or management roles
- A dynamic, high-energy team environment
- Culinary Excellence & Innovation - Work alongside Michelin-level chefs
- Career Progression – Clear pathways and internal promotion opportunities
- Competitive Compensation – Competitive pay and transparent tronc
- Work-Life Balance – Respectful rota planning and fair scheduling
- Development Opportunities – Ongoing learning and leadership exposure
- Inclusive Culture – Diverse, welcoming, and people-first environment
Head Waiter/Waitress in Stoke-on-Trent employer: PYRO
Contact Detail:
PYRO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress in Stoke-on-Trent
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Pyro and soak in the atmosphere. This will help you understand the energy and service style they’re after, plus it shows you’re genuinely interested.
✨Tip Number 2
Practice your storytelling skills! As a Head Waiter/Waitress, you’ll need to guide guests through the menu. Think about how you can share the inspiration behind dishes in a way that excites diners.
✨Tip Number 3
Show off your leadership chops! Be ready to discuss how you’ve mentored junior staff in the past. Share specific examples of how you’ve raised service standards and created a positive team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application lands directly in the right hands. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Head Waiter/Waitress in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Share a bit about your passion for hospitality and what makes you excited about joining our team at Pyro.
Tailor Your Experience: Make sure to highlight your relevant experience as a senior waiter or section leader. We’re looking for someone who can lead with confidence, so give us examples of how you've done this in the past. Tailoring your application to our job description will make you stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of the Pyro family!
How to prepare for a job interview at PYRO
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Pyro's menu. Understand the key dishes, their ingredients, and the stories behind them. This will not only impress the interviewers but also show your passion for the role and the restaurant's concept.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll be leading a team. Be prepared to discuss your previous experiences in mentoring or training junior staff. Share specific examples of how you've successfully managed a section and maintained high service standards under pressure.
✨Emphasise Your Communication Style
Effective communication is key in hospitality. During the interview, demonstrate your ability to communicate clearly and confidently. Practice explaining complex menu items in a simple way, as this will reflect your capability to guide guests through their dining experience.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback and maintaining service pace. Think of scenarios where you’ve turned a negative experience into a positive one. This will highlight your problem-solving skills and your commitment to ensuring every guest leaves happy.