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For Companies At a Glance
- Tasks: Be the face of PYRO, welcoming guests and managing the dining experience.
- Company: Exciting new restaurant in Borough with a vibrant, laid-back atmosphere.
- Benefits: Competitive pay, dynamic work environment, and opportunities for professional growth.
- Other info: Work in a lively setting with a focus on refined Greek flavours.
- Why this job: Join a flagship team and shape an unforgettable dining experience.
- Qualifications: Exceptional hospitality skills and experience in high-volume venues.
The predicted salary is between 13 - 16 £ per hour.
About PYRO
A celebration of cooking over fire, PYRO is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce, and a laid-back taverna-style energy, PYRO is all about food to linger over and service that feels like home. With a large outdoor terrace, open-fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new openings.
The Role
As the first and last point of contact, our Receptionist is the face of PYRO. You are the conductor of the dining room—managing the flow of the restaurant, welcoming guests to our garden bar, and ensuring every arrival feels like a homecoming. We need someone who can handle a fast-paced Borough service with grace, intelligence, and a genuine smile.
Salary: Up to £16 per hour (including service charge) DOE
Hours: Full-time
Must-Have Requirements
- Exceptional Hospitality: A natural ability to deliver world‑class service standards with a "taverna-style" warmth that makes every guest feel at home.
- Organisational Brilliance: Proven experience managing reservations, floor plans, and guest flow in high-volume and premium venues.
- Commercial Mindset: Ability to maximise covers and manage the "books" to drive revenue while maintaining a seamless guest experience.
- Technical Savvy: Experience with industry-standard reservation systems (e.g., SevenRooms, OpenTable, or ResDiary) and a sharp eye for detail.
- Communication Skills: A confident, professional phone manner and the ability to liaise effectively between the kitchen and the floor team.
- Leadership Potential: A proactive approach to "reshaping" the front-of-house arrival experience to ensure high performance during peak terrace hours.
Why Join PYRO?
- A Flagship Opening: Be a founding member of a high-profile team in the heart of Borough.
- Professional Growth: Work in a culture of excellence led by ex-HIDE talent.
- A Vibrant Environment: From the open-fire kitchen to the garden bar, no two shifts are the same.
Receptionist employer: PYRO
Contact Detail:
PYRO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by PYRO for a meal or a drink. This way, you can soak up the atmosphere and show off your knowledge about their unique taverna-style energy during your chat.
✨Tip Number 2
Practice your hospitality skills! Role-play with a friend or family member to nail that warm, welcoming approach. Remember, as the face of PYRO, your ability to make guests feel at home is key!
✨Tip Number 3
Brush up on your reservation systems! Familiarise yourself with tools like OpenTable or SevenRooms. Being tech-savvy will not only impress but also show you're ready to hit the ground running in a fast-paced environment.
✨Tip Number 4
Show your leadership potential! Think of ways you can enhance the guest experience during peak times. Bring these ideas to the table during your interview to demonstrate your proactive mindset and commitment to excellence.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for PYRO.
Tailor Your Experience: Make sure to highlight your relevant experience in high-volume venues. We’re looking for someone who can manage reservations and guest flow like a pro, so give us examples that showcase your organisational brilliance!
Be Professional Yet Approachable: Your written communication should reflect the warm, welcoming vibe we aim for at PYRO. Keep it professional but friendly, just like how you’d greet our guests at the door!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for this exciting opportunity to join our flagship team!
How to prepare for a job interview at PYRO
✨Know the Venue Inside Out
Before your interview, make sure you research PYRO thoroughly. Familiarise yourself with their menu, the concept of cooking over fire, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
As a Receptionist, exceptional hospitality is key. Prepare examples from your past experiences where you delivered outstanding service or handled difficult situations with grace. Be ready to demonstrate how you can create that 'taverna-style' warmth that PYRO values.
✨Demonstrate Organisational Brilliance
Think about how you would manage reservations and guest flow in a busy environment. Bring up specific tools or systems you've used before, like OpenTable or SevenRooms, and discuss how you maximised covers while ensuring a seamless experience for guests.
✨Communicate Effectively
Practice your communication skills ahead of time. You’ll need to convey information clearly between the kitchen and the floor team. Consider role-playing common scenarios with a friend to refine your phone manner and ensure you come across as confident and professional.