At a Glance
- Tasks: Lead the team in delivering exceptional service and mentoring junior staff.
- Company: Exciting new restaurant Pyro, celebrating Greek flavours and a vibrant atmosphere.
- Benefits: Up to £17 per hour, paid holidays, staff meals, and discounts.
- Other info: Opportunities for career growth and a supportive, inclusive culture.
- Why this job: Join a dynamic team and work with Michelin-level chefs in a fun environment.
- Qualifications: Experience in hospitality and a passion for excellent service.
The predicted salary is between 34000 - 36000 £ per year.
About Pyro
A celebration of cooking over fire, Pyro is a bold, 95‑cover restaurant in the heart of Borough from ex‑HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid‑back taverna‑style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new restaurants.
Role Overview
As a Head Waiter/Waitress at Pyro, you’ll be a key presence on the floor – approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service.
Salary: Up to £17 per hour (including service charge)
Hours: Full-time
Key Responsibilities
- Lead your section with confidence, delivering warm and polished service.
- Act as a role model on the floor, setting the tone for exceptional guest experiences.
- Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.
- Support and coach junior team members, helping raise team standards across service.
- Maintain pace and communication with the kitchen to keep service smooth and energetic.
- Handle guest feedback professionally and ensure every table leaves feeling looked after.
- Help create an atmosphere that’s upbeat, efficient and enjoyable.
What You’ll Bring
- Experience as a senior waiter or section leader in a premium or high‑volume setting.
- Confidence in leading a section and supporting junior team members.
- Strong product knowledge and the desire to keep learning.
- Passion for hospitality and a team‑first mindset.
- Good communication and a calm, collected presence under pressure.
What We Offer
- Up to £17 per p/h
- 5.6 weeks paid holiday (inclusive of public holidays)
- Staff meals during shifts
- Staff discounts and team socials
- Opportunities to grow into supervisory or management roles
- A dynamic, high‑energy team environment
Why work with us
- Culinary Excellence & Innovation – Work alongside Michelin‑level chefs
- Career Progression – Clear pathways and internal promotion opportunities
- Competitive Compensation – Competitive pay and transparent tronc
- Work‑Life Balance – Respectful rota planning and fair scheduling
- Development Opportunities – Ongoing learning and leadership exposure
- Inclusive Culture – Diverse, welcoming, and people‑first environment
Head Waiter/Waitress in London employer: Pyro Restaurant Group LTD
At Pyro, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates culinary excellence and innovation. Located in the heart of Borough, our restaurant provides a dynamic environment where you can grow your career alongside Michelin-level chefs, enjoy competitive compensation, and benefit from a supportive team atmosphere that values work-life balance and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress in London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Pyro and soak in the atmosphere. This will help you understand the energy and service style they’re after, plus it shows you’re genuinely interested.
✨Tip Number 2
Practice your storytelling skills! As a Head Waiter/Waitress, you’ll need to guide guests through the menu. Think about how you can share the inspiration behind dishes in a way that excites diners.
✨Tip Number 3
Show off your leadership chops! Be ready to discuss how you’ve mentored junior staff in the past. Share specific examples of how you’ve raised service standards and created a positive team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head Waiter/Waitress in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing exceptional service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Head Waiter/Waitress role at Pyro. Highlight relevant experience, especially in high-volume settings, and demonstrate how your skills align with our laid-back yet professional service style.
Be Authentic:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share stories that reflect your character and approach to teamwork, as we value a team-first mindset.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Pyro Restaurant Group LTD
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Pyro’s menu. Understand the key dishes, their ingredients, and the stories behind them. This will not only impress the interviewers but also show your passion for the role and the restaurant's concept.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll be leading a team. Be prepared to discuss your previous experiences in mentoring or training junior staff. Share specific examples of how you've successfully managed a section and maintained high service standards.
✨Demonstrate Your Communication Style
Effective communication is key in hospitality. During the interview, practice clear and confident communication. You might even role-play a scenario where you guide a guest through the menu, showcasing your storytelling skills and product knowledge.
✨Prepare for Guest Feedback Scenarios
Handling feedback professionally is crucial. Think of examples from your past where you’ve dealt with guest complaints or feedback. Discuss how you turned a negative experience into a positive one, ensuring every guest leaves satisfied.
