At a Glance
- Tasks: Lead service with confidence, mentor team members, and create exceptional guest experiences.
- Company: Exciting new restaurant in Borough, showcasing refined Greek flavours and a vibrant atmosphere.
- Benefits: Up to £17 per hour, paid holidays, staff meals, discounts, and team socials.
- Other info: Opportunities for career progression and ongoing learning in a diverse culture.
- Why this job: Join a dynamic team and work alongside Michelin-level chefs in a supportive environment.
- Qualifications: Experience as a senior waiter, strong product knowledge, and a passion for hospitality.
The predicted salary is between 34000 - 36000 £ per year.
A celebration of cooking over fire, Pyro is a bold, 95‑cover restaurant in the heart of Borough from ex‑HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid‑back taverna‑style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new restaurants.
As a Head Waiter/Waitress at Pyro, you’ll be a key presence on the floor – approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service.
Salary: Up to £17 per hour (including service charge)
Hours: Full-time
Key Responsibilities:
- Lead your section with confidence, delivering warm and polished service.
- Act as a role model on the floor, setting the tone for exceptional guest experiences.
- Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.
- Support and coach junior team members, helping raise team standards across service.
- Maintain pace and communication with the kitchen to keep service smooth and energetic.
- Handle guest feedback professionally and ensure every table leaves feeling looked after.
- Help create an atmosphere that’s upbeat, efficient and enjoyable.
What You’ll Bring:
- Experience as a senior waiter or section leader in a premium or high‑volume setting.
- Confidence in leading a section and supporting junior team members.
- Strong product knowledge and the desire to keep learning.
- Passion for hospitality and a team‑first mindset.
- Good communication and a calm, collected presence under pressure.
What We Offer:
- Up to £17 per p/h
- 5.6 weeks paid holiday (inclusive of public holidays)
- Staff meals during shifts
- Staff discounts and team socials
- Opportunities to grow into supervisory or management roles
- A dynamic, high‑energy team environment
Why work with us:
- Culinary Excellence & Innovation – Work alongside Michelin‑level chefs
- Career Progression – Clear pathways and internal promotion opportunities
- Competitive Compensation – Competitive pay and transparent tronc
- Work‑Life Balance – Respectful rota planning and fair scheduling
- Development Opportunities – Ongoing learning and leadership exposure
- Inclusive Culture – Diverse, welcoming, and people‑first environment
Head Waiter/Waitress employer: Pyro Restaurant Group LTD
At Pyro, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates culinary excellence and innovation. Located in the heart of Borough, our restaurant provides not only competitive pay and generous benefits like staff meals and discounts but also clear pathways for career progression and ongoing development opportunities. Join our dynamic team where your passion for hospitality will be nurtured, and every day brings the chance to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Pyro to soak up the atmosphere. Chat with staff if you can; it’ll give you a feel for the team and help you tailor your approach.
✨Tip Number 2
Show off your service skills! During the interview, be ready to demonstrate how you handle guest interactions. Share stories of how you've turned a tough situation into a positive experience – that’s what we love to hear!
✨Tip Number 3
Be a team player! Highlight your experience in mentoring others and how you’ve contributed to a positive team environment. We’re all about collaboration at Pyro, so let that shine through!
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm for the role by asking about the menu, the team dynamics, or growth opportunities. It shows you’re genuinely interested in being part of our Pyro family!
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing exceptional service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Head Waiter/Waitress role at Pyro. Highlight relevant experience, especially in high-volume settings, and demonstrate how your skills align with our laid-back yet professional service style.
Be Authentic:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share stories that reflect your journey in hospitality and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of joining our exciting team at Pyro, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Pyro Restaurant Group LTD
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Pyro’s menu. Understand the key dishes, their ingredients, and the stories behind them. This will not only impress the interviewers but also show your passion for the role and the restaurant's concept.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll be leading a section and mentoring junior staff. Be prepared to share examples from your past experiences where you've successfully led a team or handled challenging situations. This will demonstrate your capability to take charge and support others.
✨Practice Your Communication Style
Effective communication is key in hospitality. During the interview, practice conveying your thoughts clearly and confidently. You might even want to role-play guiding a guest through the menu, as this will highlight your storytelling skills and ability to engage with customers.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share what excites you about working at Pyro and how you can contribute to creating an upbeat and enjoyable atmosphere. A genuine passion can set you apart from other candidates.
