Visiting Officer
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Visiting Officer

Wakefield Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support older and vulnerable people by demonstrating and installing technology for independent living.
  • Company: Join a leading housing provider dedicated to helping over 15,000 customers live safely at home.
  • Benefits: Enjoy flexible working, potential for permanent placement, and opportunities for career growth.
  • Why this job: Make a real difference in your community while gaining valuable experience in a supportive environment.
  • Qualifications: Experience with vulnerable individuals, tech-savvy, self-motivated, and a valid UK driving licence required.
  • Other info: This is a 6-month temporary role with the possibility of becoming permanent.

The predicted salary is between 30000 - 42000 £ per year.

Pyramid8 are recruiting a large housing provider for a Visiting Officer to cover the Wakefield area. They support over 15,000 customers to enjoy independence in their own home through Technology Enabled Care (TEC) services. They provide a range of discreet sensors, home visiting and a 24-hour responder service, in a range of packages to suit personal needs and budget.

In this role you will be the company’s representative in the community providing a responsive, efficient and effective service to older and vulnerable people to enable them to live independently and safely in the community. As part of the role, you will connect older and vulnerable people to the service providing demonstrations and installations in their homes.

You will:

  • arrange all visits and demonstrate community alarm, pendant and telecare equipment to prospective customers in their own home;
  • carry out an assessment of need and identify the most suitable type of alarm required and correct location;
  • install community alarms, pendant and telecare equipment in the customer’s home, demonstrate use of the system.

To join the team, we’re looking for someone with:

  • experience of working with older or vulnerable people;
  • self-motivation and the ability to prioritise workloads effectively;
  • a flexible approach to working; and a valid UK driving licence and will be able to drive a company vehicle as well as having daily access to their own vehicle in order to travel throughout the district as required by the business;
  • knowledge and understanding of technology (IT & Telecoms).

This is an excellent opportunity to work for a fast-paced and growing organisation who care about the people they support. The role is a 6 month temporary contract however for the right person this role could go permanent and can also open up lots of other opportunities in the organisation.

Visiting Officer employer: Pyramid8

Pyramid8 is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises the well-being of both employees and the community. With a focus on employee growth, this role as a Visiting Officer in Wakefield offers the chance to make a meaningful impact while benefiting from flexible working arrangements and opportunities for career advancement within a rapidly expanding organisation.
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Contact Detail:

Pyramid8 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visiting Officer

✨Tip Number 1

Familiarise yourself with the specific technology used in TEC services. Understanding how community alarms, pendants, and telecare equipment work will not only help you during demonstrations but also show your potential employer that you're proactive and knowledgeable.

✨Tip Number 2

Network within your community, especially with organisations that support older or vulnerable people. Building relationships with local charities or community groups can provide valuable insights and connections that may lead to referrals or recommendations for the role.

✨Tip Number 3

Demonstrate your self-motivation by volunteering or taking part in community service related to elderly care. This experience will not only enhance your CV but also give you real-life examples to discuss during interviews about your commitment to helping vulnerable individuals.

✨Tip Number 4

Prepare for the interview by thinking of scenarios where you've successfully prioritised workloads or adapted to changing situations. Being able to articulate these experiences will highlight your flexibility and organisational skills, which are crucial for this role.

We think you need these skills to ace Visiting Officer

Experience with older or vulnerable people
Self-motivation
Effective workload prioritisation
Flexible working approach
Valid UK driving licence
Knowledge of technology (IT & Telecoms)
Excellent communication skills
Demonstration and installation skills
Assessment and needs identification
Customer service orientation
Problem-solving skills
Empathy and compassion
Time management skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Visiting Officer position. Tailor your application to highlight relevant experience, especially in working with older or vulnerable people.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you have worked with similar demographics or in a community service capacity. Mention specific examples that demonstrate your ability to connect with and support older individuals.

Showcase Your Skills: Make sure to include skills that are particularly relevant to this role, such as self-motivation, prioritisation, and flexibility. If you have experience with technology, mention it explicitly, as this is important for the role.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Visiting Officer position and how your background makes you a suitable candidate. Be sure to convey your passion for helping others and your understanding of the importance of independence for older adults.

How to prepare for a job interview at Pyramid8

✨Show Your Empathy

As a Visiting Officer, you'll be working with older and vulnerable people. Make sure to demonstrate your understanding and empathy towards their needs during the interview. Share any relevant experiences that highlight your ability to connect with this demographic.

✨Highlight Your Technical Skills

Since the role involves technology-enabled care, be prepared to discuss your knowledge of IT and telecoms. Bring examples of how you've used technology in previous roles, especially in relation to assisting others.

✨Demonstrate Flexibility

The job requires a flexible approach to working. Be ready to discuss how you've adapted to changing circumstances in past roles. This will show that you can handle the dynamic nature of the position.

✨Prepare for Practical Scenarios

Expect questions or scenarios related to assessing needs and installing equipment. Brush up on your problem-solving skills and think about how you would approach these tasks in real-life situations.

Visiting Officer
Pyramid8
Apply now
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