Operations & Efficiency Manager
Operations & Efficiency Manager

Operations & Efficiency Manager

Pontefract Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us to enhance operations and boost efficiency across our vibrant hospitality and retail sectors.
  • Company: We're a dynamic business in hospitality, events, and retail with a passionate team of 85.
  • Benefits: Enjoy flexible part-time hours, with just two days on-site each week.
  • Why this job: Make a real impact by improving processes and elevating customer service in a supportive environment.
  • Qualifications: Bring your experience in operations improvement from manufacturing, retail, food, or events.
  • Other info: Your ideas will be valued and implemented directly by the business owner.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Our client is a well-established business which sits within hospitality, events, and retail. They have a workforce of 85 and now require an experienced operations and efficiency manager to join their organisation on a permanent part time basis which requires 2 days per week on site, these days can be flexible to suit the right candidate.

The role is to assess and understand the business, the brand, how it currently operates within the 6 main departments and identify improvements which will ultimately save time, cost and excel their already great customer service. MI will be shared openly to ensure that the improvements can be measured, improved, and provide the opportunity to bring in change.

The ideal candidate will come from a proven background of delivering improvement and troubleshooting. It would be beneficial if this experience has been gained in either manufacturing, retail, food, or events. The role will report into the Owner of the business and all ideas and creativity will be listened to and acted upon.

Operations & Efficiency Manager employer: Pyramid8

Our client is an exceptional employer that values innovation and employee input, fostering a collaborative work culture where your ideas can truly make a difference. With flexible working arrangements and a focus on professional growth, this role offers the chance to enhance operational efficiency in a dynamic hospitality and retail environment, all while being part of a supportive team dedicated to delivering outstanding customer service.
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Contact Detail:

Pyramid8 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations & Efficiency Manager

✨Tip Number 1

Familiarise yourself with the hospitality and events industry. Understanding the specific challenges and trends in these sectors will help you demonstrate your knowledge during discussions and interviews.

✨Tip Number 2

Network with professionals in operations management within the hospitality and retail sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented efficiency improvements in previous roles. Be ready to share measurable outcomes that highlight your impact on cost savings and customer service.

✨Tip Number 4

Showcase your problem-solving skills by thinking critically about potential areas for improvement in the company before your interview. This proactive approach will impress the owner and demonstrate your commitment to the role.

We think you need these skills to ace Operations & Efficiency Manager

Operational Management
Process Improvement
Efficiency Analysis
Cost Reduction Strategies
Customer Service Excellence
Data Interpretation
Project Management
Stakeholder Engagement
Troubleshooting Skills
Change Management
Team Leadership
Communication Skills
Flexibility and Adaptability
Industry Knowledge (Hospitality, Retail, Events)
Analytical Thinking

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in operations and efficiency management, especially in hospitality, events, or retail.

Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your background in delivering improvements and troubleshooting, and include specific examples of how you've saved time and costs in previous positions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your understanding of the company's needs. Mention how your ideas can enhance customer service and operational efficiency, and express your enthusiasm for contributing to their success.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations & Efficiency Manager.

How to prepare for a job interview at Pyramid8

✨Understand the Business

Before your interview, take some time to research the company and its operations. Familiarise yourself with their six main departments and think about how you can contribute to improving efficiency and customer service.

✨Showcase Your Experience

Be prepared to discuss specific examples from your past roles where you've successfully implemented improvements. Highlight any experience in hospitality, retail, or events that demonstrates your ability to troubleshoot and enhance operations.

✨Prepare for Creative Discussions

Since the role encourages creativity and new ideas, come armed with suggestions on potential improvements. Think about innovative solutions that could save time and costs while enhancing customer satisfaction.

✨Ask Insightful Questions

During the interview, ask questions that show your interest in the company's future. Inquire about their current challenges and how they envision the role of Operations & Efficiency Manager contributing to their goals.

Operations & Efficiency Manager
Pyramid8
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