At a Glance
- Tasks: Join a small team to provide top-notch customer service and manage branch operations.
- Company: Pyramid8, a dynamic company in the construction distribution industry.
- Benefits: Hands-on experience, supportive team environment, and product training provided.
- Other info: Flexible, team-focused role with opportunities to learn and grow.
- Why this job: Be the friendly face of our branch and make a real difference for customers.
- Qualifications: Customer service or admin experience, strong communication skills, and attention to detail.
Pyramid8 are looking for a Branch Administrator to join a small team based in Morley for a company who distributes into the construction industry.
This is a varied and hands-on role, ideal for someone who enjoys working with customers, keeping things organised and supporting the smooth day-to-day running of a busy branch.
You’ll play an important role in providing excellent customer service while managing a range of administrative, stock and branch support duties.
As Branch Administrator, you will be responsible for
- Providing a consistently professional and friendly level of customer service.
- Processing customer orders accurately using our computer systems.
- Handling customer enquiries by telephone and email.
- Completing general administration, including invoicing, credit notes and branch housekeeping.
- Reviewing stock levels in line with company policies and supplier requirements.
- Raising and chasing purchase orders and booking stock onto the system.
- Handling cash, completing banking and preparing payment sheets for Head Office Accounts.
- Supporting the Branch Manager and wider branch team with general office and warehouse duties.
- Developing your knowledge of our product range so you can confidently assist and advise customers.
- Preparing quotations and maintaining customer pricing on the system.
- Serving customers professionally and efficiently at the trade counter, including processing paperwork and taking payments.
- Occasionally assisting with picking and packing customer orders and ensuring all relevant paperwork is completed accurately.
- Maintaining a clean, tidy and professional working environment.
They are looking for someone who is organised, reliable and customer-focused, with excellent attention to detail.
You will ideally have
- Previous administration or customer service experience.
- Good IT and computer skills.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- The ability to prioritise and manage a varied workload.
- A professional and helpful approach to customers and colleagues.
- Confidence handling payments and administrative paperwork.
- A willingness to learn about our products and industry.
- A flexible, team-focused attitude and a willingness to assist wherever required.
Experience within a trade counter, branch, warehouse, distribution or similar environment would be advantageous, but full product training will be provided
Branch Administrator in Gildersome employer: Pyramid8
Join a dynamic and supportive team at our manufacturing site in Knottingley, where your skills as a Multi-Skilled Maintenance Engineer will be valued and nurtured. We offer a collaborative work culture that prioritises safety and continuous improvement, alongside opportunities for professional growth and development. Enjoy competitive benefits and the chance to work with cutting-edge technology in a thriving environment.
