Pyramid8 are supporting a fast growing business seeking an experienced Customer Service Team Leader to lead and develop a busy Customer Service team, ensuring customers receive a consistently high standard of service.
You’ll be responsible for team performance, coaching, customer escalations and day-to-day operations, while identifying opportunities to improve processes, service quality and customer experience.
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Customer Service Team Lead — Drive CX & Team Growth employer: Pyramid8
Join a dynamic and supportive team at our manufacturing site in Knottingley, where your skills as a Multi-Skilled Maintenance Engineer will be valued and nurtured. We offer a collaborative work culture that prioritises safety and continuous improvement, alongside opportunities for professional growth and development. Enjoy competitive benefits and the chance to work with cutting-edge technology in a thriving environment.
