At a Glance
- Tasks: Make calls to businesses about service renewals and secure agreements.
- Company: Fast-growing service renewal business with a dynamic team.
- Benefits: Competitive salary, performance bonuses, and a supportive work environment.
- Other info: Opportunity for career growth in a vibrant and energetic workplace.
- Why this job: Join a thriving company and develop your sales skills while making an impact.
- Qualifications: Experience in sales or renewals, strong communication skills, and a positive attitude.
Our client, a fast-growing service renewal business, is looking to add a driven Renewals Account Manager to their expanding team. This role is perfect for someone with strong phone-based sales experience who can confidently speak to SMEs, practice managers, facilities managers, business owners and decision-makers. You’ll be responsible for following up enquiries, contacting existing customers about renewals, and securing agreements before handing them over to the scheduling team. 90% of calls are renewals and 10% are warm leads of new prospects.
What You’ll Be Doing
- Making outbound calls to businesses (SMEs and larger organisations) regarding renewal of services
- Following up warm enquiries and lapsed clients
- Closing the deal and passing confirmed renewals over to the scheduling team
- Working towards daily call targets (approx. 65 calls per day)
- Accurately using internal CRM and PC-based systems
What We’re Looking For
- Experience in insurance or policy renewals, telesales, appointment making, or outbound B2B calling or B2C calling
- Strong ability to close and secure commitments
- Confident speaking to a range of business contacts: practice managers, business owners, facilities managers, SME leaders
- Used to working with systems, CRMs and managing a pipeline
- Resilient, positive attitude and motivated by targets
- Ability to push outbound activity and maintain consistent performance
Locations
Renewals Account Manager in Crosby, Isle of Man employer: Pyramid8
Join a dynamic and fast-growing service renewal business that values its employees and fosters a supportive work culture. As a Renewals Account Manager, you will benefit from ongoing training and development opportunities, allowing you to enhance your skills and advance your career. With a focus on teamwork and a positive atmosphere, this role offers the chance to make a meaningful impact while enjoying the rewards of a target-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Account Manager in Crosby, Isle of Man
✨Tip Number 1
Get comfortable with your pitch! Before you even pick up the phone, practice what you want to say. We all know that confidence is key, so rehearse your approach until it feels natural. This way, when you’re chatting with those SMEs and decision-makers, you’ll sound like a pro.
✨Tip Number 2
Know your product inside out! When you're making those calls about renewals, being knowledgeable will help you answer any questions and handle objections like a champ. We recommend jotting down key points and benefits to keep handy during your calls.
✨Tip Number 3
Follow up like a boss! If someone shows interest but doesn’t commit right away, don’t be afraid to reach out again. A friendly reminder can go a long way in securing those renewals. We suggest setting reminders in your CRM to keep track of your follow-ups.
✨Tip Number 4
Stay positive and resilient! Rejections are part of the game, but don’t let them get you down. Keep your energy up and remember that every call is a new opportunity. We believe in you, and with the right mindset, you’ll smash those targets!
We think you need these skills to ace Renewals Account Manager in Crosby, Isle of Man
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Renewals Account Manager. Highlight your phone-based sales experience and any relevant achievements in renewals or B2B calling. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with SMEs and decision-makers, and how you’ve successfully closed deals in the past. Let us know what makes you tick!
Show Off Your CRM Skills:Since you'll be using internal CRM systems, it's important to mention your familiarity with them in your application. If you've managed a pipeline before, share that experience! We love candidates who can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come in directly from our site!
How to prepare for a job interview at Pyramid8
✨Know Your Numbers
Before the interview, brush up on your sales metrics and targets. Be ready to discuss how many calls you've made in the past, your closing rates, and any specific achievements. This shows you’re results-driven and understand the importance of meeting targets.
✨Research the Company
Take some time to learn about the service renewal business and its offerings. Understanding their services will help you tailor your responses and demonstrate your genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can contribute to their success.
✨Practice Your Pitch
Since this role involves a lot of phone-based communication, practice your pitch for renewals. Role-play with a friend or family member to get comfortable with handling objections and closing deals. The more confident you sound, the better your chances of impressing the interviewer.
✨Show Your Resilience
Be prepared to share examples of how you've handled rejection or tough situations in previous roles. Highlighting your resilience and positive attitude will resonate well, especially since the job requires pushing outbound activity and maintaining performance under pressure.
