At a Glance
- Tasks: Make calls to businesses about service renewals and secure agreements.
- Company: Fast-growing service renewal business with a dynamic team.
- Benefits: Competitive salary, performance bonuses, and a supportive work environment.
- Why this job: Join a thriving company and develop your sales skills while making an impact.
- Qualifications: Experience in sales or renewals, strong closing skills, and a positive attitude.
- Other info: Opportunity for career growth in a vibrant and energetic workplace.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a fast-growing service renewal business, is looking to add a driven Renewals Account Manager to their expanding team. This role is perfect for someone with strong phone-based sales experience who can confidently speak to SMEs, practice managers, facilities managers, business owners and decision-makers. You’ll be responsible for following up enquiries, contacting existing customers about renewals, and securing agreements before handing them over to the scheduling team. 90% of calls are renewals and 10% are warm leads of new prospects.
What You’ll Be Doing
- Making outbound calls to businesses (SMEs and larger organisations) regarding renewal of services
- Following up warm enquiries and lapsed clients
- Closing the deal and passing confirmed renewals over to the scheduling team
- Working towards daily call targets (approx. 65 calls per day)
- Accurately using internal CRM and PC-based systems
What We’re Looking For
- Experience in insurance or policy renewals, telesales, appointment making, or outbound B2B calling or B2C calling
- Strong ability to close and secure commitments
- Confident speaking to a range of business contacts: practice managers, business owners, facilities managers, SME leaders
- Used to working with systems, CRMs and managing a pipeline
- Resilient, positive attitude and motivated by targets
- Ability to push outbound activity and maintain consistent performance
Renewals Coordinator in Castleford employer: Pyramid8
Contact Detail:
Pyramid8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Coordinator in Castleford
✨Tip Number 1
Get familiar with the company and its services before your call. Knowing what they offer will help you sound confident and knowledgeable, which is key when speaking to decision-makers.
✨Tip Number 2
Practice your pitch! Role-playing with a friend or in front of a mirror can help you refine your approach and boost your confidence when making those 65 calls a day.
✨Tip Number 3
Stay organised! Use a CRM system effectively to track your calls and follow-ups. This will not only keep you on top of your game but also show potential employers that you’re serious about managing your pipeline.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re keen on joining the team.
We think you need these skills to ace Renewals Coordinator in Castleford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in renewals, telesales, or B2B calling. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Renewals Coordinator role. Share specific examples of how you've successfully closed deals or managed client relationships in the past.
Show Off Your CRM Skills: Since you'll be using internal systems and CRMs, mention any relevant experience you have with these tools. We love candidates who can hit the ground running, so let us know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pyramid8
✨Know Your Numbers
Before the interview, brush up on your sales metrics and targets. Be ready to discuss how many calls you've made in previous roles, your closing rates, and any specific achievements. This shows you’re results-driven and understand the importance of meeting targets.
✨Research the Company
Take some time to learn about the company’s services and their client base. Understanding their business model will help you tailor your responses and demonstrate that you’re genuinely interested in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Practice Your Pitch
Since this role involves a lot of phone-based communication, practice your pitch for renewals. Role-play with a friend or family member to get comfortable with handling objections and closing deals. The more confident you sound, the better your chances of impressing the interviewer.
✨Show Your Resilience
Be prepared to discuss how you handle rejection and maintain motivation. Share examples of how you’ve bounced back from tough situations in previous roles. This will highlight your positive attitude and resilience, which are key traits for success in a renewals position.