Pyramid8 is seeking a Customer Services Team Leader to oversee daily workload, coach a team and maintain high service standards. You will act as escalation point, manage customer communications, and collaborate with Operations, Maintenance and Finance to ensure satisfaction.
The role requires strong communication, organisational skills and a proactive mindset. You will coach, review performance and drive process improvements while upholding policy and safety guidelines.
Customer Experience Team Lead in Castleford employer: Pyramid8
Join a dynamic and supportive team at our manufacturing site in Knottingley, where your skills as a Multi-Skilled Maintenance Engineer will be valued and nurtured. We offer a collaborative work culture that prioritises safety and continuous improvement, alongside opportunities for professional growth and development. Enjoy competitive benefits and the chance to work with cutting-edge technology in a thriving environment.
